Q: Product changes? Can't access my Subscription
Just wondering if the subscription has changed? I bought 7 codes of Screpy but can't access everything within the dash board or App. I can't find a info in my account regarding the AppSumo Codes or my subscription status.
Mustafa_Screpy
Jul 15, 2026A: Hi!
Thanks for reaching out.
Your AppSumo codes and plan should still be active, and your account should reflect the correct plan details based on your purchase.
If you're unable to see your subscription information or believe something isn't displayed correctly, please contact us through the live chat on our website. We'll review your account, verify that all of your redeemed codes have been applied correctly, and make sure your plan is configured as expected.
We'll be happy to help get everything sorted out.