Q: Questions before purchase
Hello,
Before I decide to purchase your tool, I have a few questions:
What measures are being taken to improve the speed of website audits and ensure consistent uptime monitoring?
When can be expected the restoration of lost features and historical data that were removed in recent updates?
Are there plans to enhance the clarity of keyword reports and improve sorting/filtering options for better user experience?
How do you plan to ensure timely customer support, especially during weekends?
Can you explain the rationale behind additional charges for keyword re-analysis?
What new features or improvements should we anticipate in the coming months?
Thank you for your assistance!
Mustafa_Screpy
Oct 30, 2024A: Hi there,
Thanks for your interest in Screpy! I'd be happy to address your questions with an overview:
Website Audit Speed & Uptime Monitoring: We're continuously improving audit speeds by leveraging multiple servers across different locations to ensure fast and accurate checks. Our uptime monitoring is consistent thanks to regular server checks from various global locations.
Restoration of Lost Features & Historical Data: If you're a new user, the loss of historical data in recent updates won’t affect you. However, we understand the importance of this, and the team is actively working on restoring key features that were temporarily removed.
Keyword Reports & Sorting Enhancements: We're aware that improvements are needed in the SERP page, particularly around filtering and sorting. These updates are planned, and we're committed to enhancing the user experience in this area.
Timely Customer Support: While we currently don’t provide support on weekends, we're working on improving our response times overall. We understand how crucial this is, and it's an area we’ll be focusing on.
Keyword Re-analysis Costs: There's no additional charge for keyword re-analysis. You can use your available credits to run these analyses without extra fees.
Upcoming Features & Improvements: Exciting AI and content-focused features are in development. Stay tuned for more innovations that will help enhance your SEO strategy!
I hope this overview answers your questions. Feel free to reach out if you need any further clarification! 😊
Best regards