YHBQ: Unlimited Team members, but I was charged
Hello
In tears 3 it i said, ulimited team members included, but I was charged with 50 credits?? Why is that.
Additionally, I run out of credits, I bought, started crawling, but nothing happens??
Please clarify. Thank you.
Mustafa_Screpy
Jul 3, 2025A: Hi there, and thank you for reaching out!
We're sorry for the confusion.
You can view full details on how credits are used here:
👉 https://support.screpy.com/hc/user-guide/articles/1751481179-all-new-screpy-credits
Please also note:
Credits are a one-time purchase and do not renew monthly.
If you have any other issue, please submit a ticket through our support system so we can investigate further and assist you directly.
Thanks again, and we’re here to help!
Verified purchaser
I just purchased this because it said 10,000 credits monthly, and now you are saying it is not monthly, though though it is on the plan as monthly?
Example: All features above included
10,000 monthly credits
Unlimited team members
Unlimited websites
Better to state as the deal is for renewing credits, not one off. If so reach to appsumo.