ImTristanGQ: If we have 5 staff but 3 different companies - I assume we need 15 licenses but CAN we work this cross domain or is this for single domain?
How do we administer this to each account? Do we need to log into each account or are team members able to log-into Scribe directly with limited access if for example they are only in one company?Wouldn't want them having access to the other company side for example?
Thanks in advance
Clement_Scribe
May 15, 2024A: ImTristanG
Thanks for your question :)
It depend which email provider you are using:
GSUITE
Technically you can only have 1 main domain as the way we connect Scribe to the Google API only allows us to read one G-suite at the time. It has been designed like Slack. For each of your workspace, they ask you to create an account with a different password. They don't send you all your messages in one workspace.
Important to be precise that if you have added several domain names to the same G-Suite then contact us in our chat and we'll be able to add them manually for you. This can work only if these domains belong to the same G-Suite.
GMAIL, OUTLOOK, OTHERS
As Scribe is not connected to an API for these email providers then you have the freedom to invite any domains you want to. The best way to do so is to create departments in Scribe. For example
- Department 1 = Your domain 1 = you can add the email address related to this domain
- Department 2 = Your domain 2 = you can add the email address related to this domain
- Department 3 = Your domain 2 = you can add the email address related to this domain
User assigned to departments will receive an invitation to join Scribe. After registering on Scribe they will be able to:
- See and edit the signature template you created for them. Based on which fields you gave them the authorization to edit of course.
- See their analytics
Feel free to ping us on the chat if you have more questions :)
You can also add or upvote for feature request on our product roadmap https://scribe.upvoty.com/b/feature-request