Q: Today is day 60 since my purchase.
I have been giving Scribe time to resolve a design issue that makes their app not usable for me. Today I intended to refund the purchase, having given the app developer Scribe the maximum amount of time to resolve. When I tried to refund, I see the ability to do so has been removed from my account. Why?
AppSumo_KellyHi jdodson,
Please reach out to support@appsumo.com and they will be able to help you with this.
jdodsonPLUS
Verified purchaser
I sent the above to support along with a link to my post to document the day/time I attempted a refund. Thank you.
jdodsonPLUSVerified purchaser
Scribe did finally reply with news they planned to add the ability we need to their app in the future. I will leave the account in place and will not refund after all. Thank you.