Scrupp Reviews

4.0

4.03 stars
4.03 stars
37

Taco ratings

28
0
0
0
9
Showing 1 - 20 of 37 reviews
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Member since: Sep 2023Deals bought: 124
1 stars
1 stars
Posted: Apr 8, 2025

Oh no, not another ..... ..... !

Last year, I ended up spending too much on apps that didn't really deliver. It's really frustrating to see all those promises, like having an API and being able to use it, but then when the AppSumo campaign wraps up, I find that nothing works as expected.

They designed it in such a way that it's not user-friendly. Sure, the API exists, but you need this add-on to make it functional. Yes, there's a Chrome extension, but again, you need that add-on. If I had known all this upfront, I definitely wouldn't have invested.

I'm just feeling frustrated because I see this pattern in other apps too. They claim that their product is a fraction of the cost compared to competitors, but it turns out that the lifetime deal itself isn't usable. The most disappointing part is the constant promises of "coming soon," and when it finally arrives, it feels like the deal is worthless. It's not even about the money; it's more about the principle.

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Member since: Apr 2018Deals bought: 196
1 stars
1 stars
Posted: Oct 5, 2024

Worst customer experience & support

I am adding my review after almost 10 months of using the product.

I am even a regular subscriber of their $39/mo add-on because they cleverly didn't add their best features to the LTD plan.

As a product and scraper - it's one of the best no doubt. So much potential!

Updates and innovation are dead slow.

But the customer support & the experience has been an absolute nightmare. Frequent bugs in the products which they haven't been able to fix yet.

They change their credit system every few weeks, and it's just confusing and totally misleading.

I have lost clients and money literally due to their errors & not be able to fix things on time.

Also, a terrible communicator in the chat, not be able to clearly explain what's going on.

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Verified purchaser

Member since: Dec 2023Deals bought: 4
1 stars
1 stars
Posted: Aug 1, 2024

Always gets stuck at the scrapping stage, customer support is slow.

Always gets stuck at the scrapping stage, customer support is slow. Although results are good, it always takes at least 24 hours before i get any results which is a pain. Logged several support tickets about this.

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DennyBDennyBPLUS
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Member since: Apr 2016Deals bought: 229
5 stars
5 stars
Posted: Dec 24, 2023

Best LI Scraper

Best LinkedIn Scraper I have used so far. Way better than Closely. Excellent at providing lots of enriched data from LinkedIn info on Sales Navigator and it got emails for about 30% of my leads which I consider very good although if course I wish it were better. Thx.

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Verified purchaser

Member since: May 2017Deals bought: 111
1 stars
1 stars
Posted: Dec 21, 2023

Missing Info

It does not get emails which is the most important data point. I'm refunding immediately.

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