A: Hi YoungProdigy – thanks for your question.

Simple – they simply click on set up with PIN instead. We ask them to select a 6 digit number and a security question (for resetting their PIN). Both setting up the app or PIN take around 40 seconds for first time users.

Here is a KB that shows how you setup using a PIN.

https://app.intercom.com/a/apps/l3o23apr/articles/articles/6280870/show

Hope this helps – let us know how you get on!