I’m extremely disappointed with SellerPic’s handling of LTD users.

In the question section and founder section, there were multiple promises that future models would be added and that LTD users would be able to use their AI credits toward those models. However, it now appears that subscribers are receiving model updates while LTD users are being left behind. SellerPic even stated that they changed their mind because it was no longer affordable.

That feels like a bait-and-switch.

LTD plans were presented as being aligned with the subscriber plans, but over the past six months, LTD users have received only about two meaningful updates, while the subscriber side has received many updates that LTD users do not have access to. As a result, SellerPic now feels dated compared to other tools in the market.

I also know of other platforms offering unlimited 1080p generation through LTDs, and several platforms include newer models such as Kling 3.0, Happy Horse, and Seedance 2.0 within monthly LTD credit allowances of around 6,000 credits. I will not name those platforms out of respect, but the comparison makes SellerPic’s current LTD offering feel even more disappointing.

SellerPic started off as one of the best LTDs I owned, but it has unfortunately become one of my worst.

The Swap Model feature is also outdated and does not work as expected. The way it is supposed to work is that you upload an image of a model wearing clothing, then select another model from a separate section, either by uploading your own model or using one of SellerPic’s built-in models. The tool should place the selected model into the clothing from the original image.

Instead, the results often morph the two people together. It does not accurately replace the original model with the selected model. This defeats the purpose of the feature because users need the selected model to remain consistent, not blended with the person in the clothing reference image.

SellerPic should improve the underlying Swap Model architecture so it preserves the selected model’s identity while accurately transferring the clothing. Since Nano Banana is already available in the chat image section, that technology should also be integrated into the Swap Model workflow.

Another major issue is how SellerPic handled feedback from LTD users. When these concerns were brought up in their Discord, instead of addressing the issues directly or fixing the problems, they shut down or dismantled the Discord community. The explanation given was that they wanted to focus support through email, but from the outside, it looked like an attempt to hide the fact that many LTD users were upset and openly discussing their complaints.

That response only made the situation worse. LTD users were not asking for special treatment; they were asking SellerPic to honor the promises and expectations that were set when the LTD was sold.

To add insult to injury, I and other LTD users gave SellerPic feedback and suggestions on how to improve the platform. Instead of rewarding or supporting the LTD users who helped provide those recommendations, SellerPic appears to have taken that feedback and used it to improve the subscriber plans, while leaving the LTD users who gave the feedback without access to those same improvements. That feels unfair and disrespectful to the very users who helped shape the product.

Support has also declined. In the past, email responses usually came within 24 hours. Lately, I have seen cases where responses take weeks, and in some cases, emails are not answered at all. That makes the decision to shut down Discord and push users toward email support even more frustrating, because the email support experience itself has become unreliable.

SellerPic also does not seem to be paying attention to how other newer LTDs are performing. Other LTD companies are treating their customers more fairly, communicating better, and offering more updated features. For an AI company, SellerPic now feels very behind in this space.

Their social media presence also reflects this decline. They have not posted any strong or useful YouTube updates in about five months, and instead of building trust with the community, they seem to be dividing it. That is not a sustainable path for any business. Eventually, more users may start making videos or public posts about this situation because of how poorly LTD concerns have been handled.

Overall, LTD users were promised future model access and a plan comparable to subscribers. Right now, that does not feel like what is being delivered.