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Member since: Nov 2018Deals bought: 623
4 stars
4 stars
Posted: Jun 4, 2024

Page loading is too slow

Pros:
- simple configuration
- many email templates
- letterhead supports unicode

Cons:
- Page loading is too slow
- WP plugin doesn't work, installing the second website doesn't even appear
- The configuration process is still complicated, embedding the code from selzy shows up, but when trying to subscribers, it says a campaign is missing. After installing the campaign, go back to configuring the form. But still error.
- After completing the campaign, there is still an error that the user cannot register, but it is not allowed to fix it, it can only be copied for duplication
- Complicated email configuration instructions, no instructions when sending emails from subdomains
- Cannot change domain name after user subscrib., after entering email, still points to selzy domain name

In short, there should be a list of required steps right on the Dashboard, avoiding having to go around many steps.

If possible, pls integration add GoZen Forms.Ai & OpenForm

P/s: I've spent 4~5 hours configuring it, but it's still not done, the page is slow + the process is very circular!

Founder Team
Anna_Selzy

Anna_Selzy

Jun 5, 2024

Hello!
Thank you for your involvement and detailed feedback, we appreciate it!
I would like to highlight that if you have any questions, you are welcome to contact our support team directly so that our specialists can take a look at your account and help you with settings and troubleshooting.
But I will also do my best to respond to your issues:
- Regarding the slow loading of pages: the most common cause is a slow internet connection from your internet provider, and clearing your cache and cookies can help speed up page loading.
- Regarding the WP integration settings: here we need to look at your existing integration settings in more detail, maybe there are some gaps in the settings, or something on your site is preventing this integration from working, etc. We would be able to help you if you provide more information and our support team will be able to test everything and fix the problem.
- When it comes to setting up a form using our functionality, you also need to set up a confirmation email for the list where subscribers will be added. Since our forms work on the principle of double opt-in.
- You can send campaigns from any of your domain emails. You just need to specify the appropriate email in your account settings, and then specify it in the "From" field of the campaign.
- If you don't find a ready-made integration in our list, you can always create your own integration using our open API. But we will also take your wishes into account.
Our knowledge base contains an extensive list of detailed instructions that will guide you step-by-step through any setup. But even better, you can contact our technical support chat directly, where our specialists are always ready to help you with your specific case.

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