1. When you make changes to the Sort By feature, that setup instantly changes the Sort By order & will charge you 25 credits. All other filter sections allow you to complete your setup and then hit the Apply Filter button to process your request when you are ready.

2. The Exclude Keyword filter should exclude the keywords you have added to that section; however, it does not. 25 credits are charged for almost every output, and this filter has continuously failed. Causing a waste of credits on keywords that should have been excluded from the final output.

3. I have emailed support 3 times. I have not received any response, credit, or assistance.