Semdash gives the user pretty strong data. It runs excellent reports, and most of the information is actionable.
My problem with it is that, if the screen refreshes when you go back to a page, so does the data, and the user is charged another 20 to 50 credits, depending on the report. I didn't even realize that my tab was open when I finished running the report last Thursday. When I opened it up today to run reports on another domain, I had gone from 600+ credits to 115 credits. My tab refreshed and I was down to 90 credits.
I pray that the monthly credit refresh didn't happen or this is going to be a sparse month with minimal reporting or research.
The support has been very responsive as there was an issue when I first logged in. I have no complaints about the support being provided. I may be putting in a ticket for this, but I may not care that much to do it.
In all fairness this was my fault. I don't know if there is a way to stop the auto refreshing of pages, but I will be closing the browser tab, from now on, unless I forget of course, then I will simply hang my head in shame.
I like it, but I don't like it. Still trying to decide.