Sendinblue

Product details
nik64543

Verified purchaser

Deals bought: 200Member since: Jun 2017
1 stars
1 stars
Jun 24, 2021

I cannot recommend Sendinblue

After hearing so many good things about Sendinblue, I decided to pick it up here and try it out. I don't have a list to import, so I wanted to take it for a test drive, so I just added a couple of my email addresses. However, when I tried to send an email, it kept reverting to draft mode. I was told by support I needed to have my account validated, which is no big deal. Except, they needed 11 contacts that have opted in in order to do so, and as I mentioned, I didn't have any to import here, especially for test purposes.

I tell them this, and that all I wanted to do was test it out and see how it worked. Long story short, due to support not understanding what I wrote, they canceled my account because they thought I bought my list. (Again, I obviously said I didn't have a list). I literally just wanted to test it to see if it worked well for me.

This is the most complicating setup I ever dealt with. I never got to test it. But the customer support ensured that this isn't the right software for me. I do not recommend Sendinblue.

Founder Team
Steffen_Sendinblue

Steffen_Sendinblue

May 9, 2024

Hi nik!
It seems that there was a misunderstanding. I escalated your case and you should hear back very soon from our customer service and I'm sure we'll be able to sort things out.
Sorry for the inconvenience.

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