Even 3 stars is a lot
I don’t want to come across as harsh, but I honestly don’t feel this is a production-ready product. I may hold on to it during the refund period to see if improvements are made, but if not, I’ll likely move on. Here are several concerns I’ve encountered:
1) Manual Lead Entry – There’s no simple way to manually add a lead without importing a CSV, which is a major drawback for someone like me who works with individuals.
2) Chrome Extension – This may be useful for some, but I don’t use Chrome and Linkedin, so it adds no value for my workflow.
3) Lip Sync Feature – This should be a standard offering for Tier 3+ LTD users. It’s a core part of what the product promises.
4) Video Upload Limitations – I can’t upload a pre-recorded video from my phone or elsewhere. It only allows recording directly from the computer. That’s too restrictive.
5) Credit-Based System – I don’t like that credits are consumed for every small action. This isn’t truly an LTD if the app stops working when credits run out. For a credit-based model, the upfront price shouldn’t be this high—especially when the cost of future credits hasn’t been disclosed. If those end up being expensive, a traditional monthly subscription elsewhere might end up being a better deal.
6) No Built-In Email Sending – The app relies on third-party integrations for email. I’ve been in situations before where something goes wrong, and both parties point fingers at each other.
Honestly, after just 20 minutes of trying it out, I found it unusable for my needs. I didn’t even get into the deeper features because the basics just aren’t there yet.
Ana_Sendr
Aug 3, 2025Hey Termoplus,
First of all, thank you so much for taking the time to share this detailed feedback, it’s incredibly valuable for us as we continue improving Sendr.
1) Manual entry is nearly ready! You’ll soon be able to directly add and edit rows without needing to import a new CSV.
2) You absolutely don’t have to use it with LinkedIn alone. The extension works anywhere you need to build a 1:1 personalized page on the fly. For example, if you want to quickly personalize a page for a contact from your inbox, the extension helps you do that instantly. Simply choose the template, fill in the variables, and the page with the GIF is ready!
3) We hear you, and our team is exploring options to integrate this without compromising our pricing model. Please w`ait for some updates! 👀
4) You can upload pre-recorded videos into Sendr. If you’re having trouble, please reach out via live chat or email (ana@sendr.io) and we’d be more than happy to help resolve any issues.
5) We designed the credits to keep the product sustainable while still offering a lifetime deal. Credits only apply to active enrichments and personalization, and you can reuse your personalized pages and GIFs without paying credits again for the same contact.
6) We’re actively working on introducing our own built-in automation system so you won’t have to depend on third-party tools to automate your outreach.
I completely understand your hesitation, and your feedback is helping us build a better product every day. If you’d like, I’d be more than happy to hop on a quick call or live chat to dig deeper into any of these topics/issues with you. We’re here to help, and truly appreciate you giving us a shot.
Best regards,
Ana