Verified Purchaser badge

Verified purchaser

Member since: Jun 2024Deals bought: 524
5 stars
5 stars
Posted: Sep 6, 2025

Training material is almost next to NONE!

FIVE TACOS, even though training material is almost next to none.
A Powerful Tool with a Critical Missing Piece
My team and I purchased Sendr on AppSumo about two weeks ago, and I can say that we are genuinely impressed and satisfied with its core performance. The promise of this tool is a powerful one, and in terms of its functionality and feature set, it absolutely delivers. From what we've seen, it's a robust platform that handles everything it's designed to do with remarkable efficiency and speed. The workflow is intuitive, the features feel well-integrated, and we've already started to see some incredible results from our initial campaigns. It feels like a hidden gem, and we were thrilled with the potential it holds for our business.

However, and this is the most critical part of our experience so far, the tool is let down by a massive and glaring area of opportunity: the lack of comprehensive training. While the software itself is a marvel, the learning curve is incredibly steep due to the almost non-existent training materials. When we first started, we were actively searching for guidance, but all we could find were two YouTube videos from two different content creators. This is simply not enough for a tool with so many powerful features and nuances. We felt like we were fumbling in the dark, trying to figure out best practices and optimal strategies on our own.

This lack of guidance wasn't just a minor inconvenience; it had a direct and costly impact on our usage. We had signed up for the Tier 4 plan, which comes with a significant amount of credits, but because we didn't have the proper training to use the tool strategically, we ended up burning through all of our credits. We simply didn't know the most effective ways to utilize the platform to conserve our monthly allocation. Had there been more detailed, step-by-step training videos—perhaps an official video library from the developers themselves—we would have been able to make much more informed decisions, utilize our monthly credits carefully, and get far more long-term value from our investment.

In conclusion, Sendr is a fantastic piece of software with incredible potential. The performance is top-notch, and we're very satisfied with the results it can produce. But as a new user, the lack of official training is a significant bottleneck. It's the one thing that prevents a truly amazing product from being a perfect one. For the developers, a dedicated investment in creating a robust library of training videos would not only help users avoid wasting credits but would also unlock the full power of the platform, turning satisfied customers into long-term evangelists. We highly recommend the product, but with a strong caveat: be prepared to learn on your own, and cross your fingers that more training is on the way.

Founder Team
Ana_Sendr

Ana_Sendr

Sep 9, 2025

Hey nexusdms.net,

Thank you so much for the thoughtful (and honest!) review, and for the 5 tacos 🙌

We’re thrilled to hear that Sendr has already delivered strong results for your team and that you’re seeing the potential we’re building toward.

You’re absolutely right about training material being a gap. We’ve been focused heavily on rolling out features fast, and admittedly haven’t yet built the full learning library you deserve. The good news is we’re already working on it: step-by-step tutorials and video walkthroughs are on the way soon on YouTube as well.

In the meantime, I’d be more than happy to personally walk you and your team through the platform so you can maximize your Tier 4 credits and avoid any wasted usage. Just drop me a line at ana@sendr.io and we’ll get a call set up right away.

Your feedback is exactly what helps us prioritize and improve, and we really appreciate you taking the time to share it so openly. Excited to keep building Sendr into the perfect tool for you and your team 🚀

Best,

Ana & the Sendr Team

Helpful?
Share
Ratings