Verified purchaser
Wanted to really like this product.
I was really hoping to make Sendr a core part of my prospecting efforts, but I feel the credit system makes it tough to scale. Even though I’m already on the Tier 3 plan, the way credits are consumed adds up fast.
For example, I exported my Sales Navigator results into a CSV, but enriching that data with company websites and emails outside of Sendr would cost extra credits if I did it within the platform. And then, once I upload the enriched CSV back into Sendr, every contact ends up costing 3 credits — one for the dynamic audio, one for the website background, and one for the landing page creation.
At that rate, my monthly credits disappear quickly. Since I typically reach out to a couple thousand prospects a month, this model really limits my outreach numbers.
That said, I’ll still review the response rate from the video pages before making a final decision on whether to keep using the product.
P.S. I couldn’t reply directly to Sendr’s message below, so I’m re-editing my review here. I was under the impression that adding a website/URL background and creating a landing page wouldn’t require AI credits. If credits are being consumed for that, it feels less about functionality and more about nudging us to buy more credits.
John_Sendr
Edited Aug 20, 2025Hi, thanks for the feedback on this aspect of the Sendr platform - although we are putting a lot of expensive AI models and data integrations in to the platform, we're continuing to look at ways to reduce the costs for our users in terms of credits!
Since we use AI models in dynamic audio we've had to model the LTD plans carefully, but we've also put a huge amount of value in to these life time credit packages...
On the data studio side, in our next release (coming v soon) we're adding in web research into SendrAI as well as a pre-built prompt library (which our community can add to), and next up we're looking to add in a large 200m+ contact data set - currently in scoping.
And finally we're adding in a bucket of one time lipsync videos per tier next week on top of the perpetual credits to try out these incredible videos!
So we're working round the clock to deliver huge value on these LTD plans and beyond, with an incredibly ambitious vision, so do keep checking back!
Also on your updated note - we directly incur costs via an integration for every website background that features in the background of a video, so at scale across hundreds of users campaigns this really stacks up. We've put together a huge amount of value for LTD users considering the cost we incur in every credit plan - and you are welcome to stay within the limits of your plan and not purchase add ons.