I'm really disappointed in seo spyglass. One taco because the ui is so dos, they go back on their written agreement and change it, and their own staff does't know their own software (took 2 hours of trouble shooting).
First, it took 1 hour to setup, because AFTER installing JAVA, and then installing their software, the UI is so bad, that their instructions (install software, then go to help>>redemption info) don't at all match what you need to do because the menu is grey out so you cant click and when you search, nothing comes up in the menu. It took support 1 hour to figure out what was wrong and lots of closing software and re-opening.
https://d.pr/i/x0PaqT
Then - and this is the dishonest part - you sign up and they tell you what plan you get...but you don't. It says the following: "Export of ALL LINKS in csv". After another hour on support (we're at 2hours now) arguing that there's no link to download the links according the the screenshot the support sent me, and me sending my photo, suddenly the support person said he/she needed to talk to someone, and then after 20 min came back and said I didnt have the right on my plan to download ANY links. I promptly showed the LIST and PROOF that I did have the right only to receive this bit of news:
https://d.pr/i/WFNQ1W
https://d.pr/i/zTMlnZ
"Oh, that should be crossed out. Thank you so much, I"m going to change that now so it's crossed out."
I mean--whaaaaat? I wonder how many other appsumo's saw that and didn't get what was promised ON THE SIGNUP SCREEN with the pro plan!
It NEVER bodes well to see companies not stand behind their plans LISTED ON THEIR SITE and CONFIRMED AFTER SIGNUP and even more shocking to see them change it!
Even if it was a mistake, it was written on the screen and I have the screenshot, they should honor it:
https://d.pr/i/trO5ui
So I will be uninstalling this app because Ubersuggest does this SEO and more and has an awesome free plan and Niel Patel is awesome guy--not like this company--super dodgey people.
Get Ubersuggest, not SEO spyglass. All around bad experience leaving a metal taste in my mouth. I wonder if I can fully clean it from my computer...