Q: Disappointed with the redemption I was trying to write a review on SerpStat and thus bought a license while ...
keeping my original 2017 SerpStat account open. But instead of asking me for my email address (to open a new account), SerpStat just overwrites my 2017 account.
And then I'm told to:
1) refund the code
2) buy a new code
3) write a review on G2
before getting my old lifetime SerpStat account back. And though there were 789 licenses a few hours back (like 6 hours), they were all miraculously sold out when I woke up! :o
So yes Eugene, what can I now do? I still want to have a second account :(
0344af70600e4a68b0a460ded988c8ec
May 14, 2024A: As far as I remeber, this problem is already solved. If not, please send us a message again to the online chat and I`ll make sure we can redeem your second plan.
Hi Eugene, it hasn't. I've refunded SerpStat 2018 as your staff refused to create a new SerpStat account for my 2018 license.
And after refunding, my API keys/month remained at 1000/month, instead of 10,000/month.
https://cl.ly/472E2I0f1F0Q
Please advise.