SerpWatch Questions

Showing 1 - 20 of 187 questions

Q: I purchased a code when this deal first came out.

Am I able to purchase an additional code or 2?

d33dd43ac1564dcba767be2983a4b99dPLUSSep 29, 2023
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Q: I'm having problems with my account.

I have been trying to get onto support for a few weeks but no reply....

megapintPLUSApr 19, 2022
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Q: Hello, After purchasing two codes, I noticed on your website that you charge $1.

Are you about to shut your doors - go out of business? Also, just noticed that the questions of a sumoling below were never answered and it's been over two weeks. They are good concerns. Thank you.

jojogoPLUSDec 27, 2020
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Founder Team
Josh_SerpWatch

Josh_SerpWatch

May 15, 2024

A: We created plans to be accessible to everyone and offer room to grow later.

We are not going out of business - quite the opposite actually.

Thanks for your Q

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Q: I purchased it and can't find the place to post the promo code, frustrated?

Jav-idPLUSDec 5, 2020
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Founder Team
Dusan_SerpWatch

Dusan_SerpWatch

May 15, 2024

A: Hey Sumo-ling,

Please contact me via dusan@serpwatch.io

We'll manage that manually once we get your info!

Best! D

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Q: Hi there!

Do you have a support e-mail please? The chat doesn't work for me, I just get a "forbidden-sign" and I'm not allowed to type in there. I am not able to choose "all languages" under the langue-picker and still get to use the google domain (only get yahoo and bing) and since many here in Norway use either Norwegian or English I need to be able to track for both :)

/M

mtPLUSDec 5, 2020
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Founder Team
Dusan_SerpWatch

Dusan_SerpWatch

May 15, 2024

A: Hey mt,

It'd be the fastest to contact me via dusan@serpwatch.io

Regarding languages, you're able to choose one of the local/spoken languages for each country you track, and it should cover every relevant language.
For tracking the same keywords in different languages, for now, you should "<a href="https://help.serpwatch.io/docs/help/projects/how-to-clone-project/">Clone project</a>" and...

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