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Member since: Feb 2022Deals bought: 170
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Posted: Dec 21, 2023

Assessment of the Merits of the Highly Rated Sessions Video Conferencing Solution

Recently acquired a Tier-5 license, intrigued by the potential to find a worthy alternative to Zoom. My decision was heavily influenced by the numerous positive 5-star reviews that suggested Sessions as a game-changing solution in the realm of web conferencing. These reviews painted a picture of an advanced platform that could possibly challenge the dominance of established players like Zoom in the market. With expectations set high, I embarked on a comprehensive testing of Sessions to evaluate its capabilities and performance. Innovative User Interface and Features: The intuitive user interface of Sessions, along with features like seamless screen sharing, interactive whiteboards, and real-time document collaboration, is highly impressive. These functionalities offer a dynamic and engaging environment, which is crucial in a modern web meeting tool. Video and Audio Quality Concerns: Despite the promising features, the app significantly lacks in its core functionality—video and audio quality.During a test event, I experienced considerable difficulties with audio setup and displaying ppt. The video recordings suffered from low frame rate, resulting in laggy and choppy playback, which is a substantial barrier to the app's usability. Market Potential vs. Shortcomings: While the app has the potential to rival established platforms like Zoom, especially given the high number of positive reviews, its current shortcomings in video and audio quality are major hindrances. The app's success in the competitive market of web conferencing tools hinges on its ability to offer high-quality video and audio, a benchmark set by platforms like Zoom. Prioritize Core Functionality: It's imperative that Sessions prioritizes the improvement of its audio and video quality over adding new features. The focus should be on providing a top-notch audio/video experience, which is a fundamental expectation from any video conferencing tool.The development team must address these issues with urgency. The market for web conferencing tools is fast-paced, and users are likely to revert to more reliable platforms like Zoom if these critical issues are not resolved promptly. Re-evaluation of User Reviews: The discrepancy between the high number of positive reviews and the actual user experience suggests a need for a more thorough evaluation. This might involve getting more comprehensive feedback from a diverse user base, potentially contrasting it with experiences on other platforms. Sessions, while innovative and user-friendly, currently falls short in delivering the essential quality expected from a video conferencing solution. Without immediate and focused action on enhancing video and audio capabilities, Sessions risks being overshadowed by more reliable platforms like Zoom.Additionally, it may be beneficial to maintain a cautious approach towards the app's reviews and monitor upcoming updates to evaluate its progress

Founder Team
Carla74823

Carla74823

May 9, 2024

Thank you so much for taking the time to give us detailed feedback, it keeps us on track and helps us prioritise.💪 As a team we couldn't agree more, high audio-video performance is the core functionality, and it should be as perfect as can be. In this week's Community Town Hall, our Head of Product announced that this will form part of the dev team's main focus in Q1 and 2 of next year.🚀 Plus, we have an excellent starting point: the videoconferencing provider was recently swapped out and our desktop and mobile apps have been submitted for approval. If you would like to speak to our Head of Product directly for more details, feel free to book a time with him. https://app.sessions.us/book/p-ba1757c9-e5b8-4fd1-9601-385faf81add0

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