hostgreetshostgreetsPLUS
Mar 29, 2023
Q: No one's active at live chat?
Last active agent was on 24 march. Almost 5 days ago.
Founder Team
Adrian_SFTPCloud
May 14, 2024A: Agents are on much more frequently, we just don't share when someone is online or not at the moment. A lot of users received support via chat :)
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hostgreetsPLUS
Verified purchaser
Actually crisp already shows when the support was last active.
I also tried getting support via live chat twice. :)
Founder
Crisp also has the option to keep the agents invisible and that's what we used. We processed all the support tickets and everyone got an answer, are you sure you used the chat? If yes, which name/email address? :)