I like it
The UI is clean and simple, but it's somewhat slow. I was able to create my first instance without any issues, but I encountered an error when I tried to create a second one. However, it was successfully created on my next attempt. As for my needs so far, the only downside is that they don't allow us to set our own password; instead, they create a very long one randomly. However they offered to changed the password when I asked about this weird policy . Regarding their support it was a point where I felt like they were making fun of me, but maybe it was just me.
Adrian_SFTPCloud
May 9, 2024Thanks for the review. Could you elaborate on what is somewhat slow? Creating a new SFTP server involves a lot of steps and from time to time, the creation of an instance fails. This can quickly be solved by trying again and simply deleting the one that failed.
My colleague explained to you via the support ticket why we don't allow users to set passwords: if someone uses a weak password and a bot is able to access his SFTP server, we are the ones that will be blamed. You will be surprised to see how many users use weak passwords that are very easy to guess. We do have brute-force prevention, but if a user uses a password like "123pass!", the brute-force protection can be bypassed. That's why we enforce long and random passwords.
I checked the support ticket and I could not find which part made you feel like we are making fun of you. Maybe you can give more details? :)