blackhatblackhat
blackhatPLUS
Dec 20, 2025

Q: Tier 1 Error or User Error or Where is the Staging/Dev Version?

We like what you offered, bought, setup 1st site on our custom domain. Then went to setup on your published website option, but gave us an error "You have reached the limit of your service plan"

Confused, as we had planned to put the 1 site on our custom domain, and then the published one (on your sub-domain) as our dev/staging version. This allows us to work on the design and content, before putting it live on the main site. As your system doesn't really give any other way to "design/dev" the site without replacing everything.

Maybe this is a user error, system error, or maybe we missed totally where your staging option is for us to build and expand things without messing around with the live site till we're ready.

Thanks,
Stephen

Founder Team
Richard_Sheetany

Richard_Sheetany

Dec 21, 2025

A: If you purchase Tier 1, you only get 1 website and 1 custom domain. If you want to have more websites, you can upgrade to Tier 2 or higher.

Share
Helpful?
Log in to join the conversation

Verified purchaser

This is exactly the problem, I did NOT get my 1 website as I only got the 1 domain live.

Please check my account and fix this as just like you say I want my 1 website and 1 domain.

Perhaps there has been a misunderstanding. One domain you own corresponds to one website you have created, which means you currently have only one website in total. If you encounter any issues while creating it, please contact us via the support chat.