ShortPixel

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Member since: Dec 2020Deals bought: 5
1 stars
1 stars
Posted: Sep 28, 2021

this is a fully bug plugin

nothing is improving, everything is getting full with bugs, really i feel so much disappointed that i choose shortpixel
the only thing they did is change the recharge credit and they didnt respect anything of appsumo customers care

Founder Team
Alex_ShortPixel

Alex_ShortPixel

May 9, 2024

Hello and thank you for taking the time to leave your feedback! :-)

Could you please provide more details about which of our plugins you're using and what bugs you encountered so we can assist you?
Also, did you already contact our support here:
https://shortpixel.com/contact

As for nothing is improving: we're constantly updating our WP plugins as you can easily see here
https://wordpress.org/plugins/shortpixel-adaptive-images/advanced/
https://wordpress.org/plugins/shortpixel-image-optimiser/advanced/

I would very much appreciate your follow-up, we're always happy to receive feedback from our customers, it only helps us improve!

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