*Glitch* - Removes New Messages From Inbox - Bad Design
Bad design. although the system works when paired with Twillio and properly configured. There are many missing features, nothing on the roadmap, no support, and a useless FAQ chat. When manually removing a contact, they're not accounted as an opt-out stat on the Campaign page.
Now I could live with all of that; however, the final nail in the coffin was when I sent out 4,500 texts and the inbox was getting filled up with either the Trigger word, unsubscribes, or other messages, and I could see how after x-amount, was simply removing them messages from the inbox and the number of notifications would go down. Now they're inaccessible contacts. Did they reply with the trigger word? Did they unsubscribe? Did they have a question? All those messages simply vanished.
Unfortunately this will only lead to more and more unintentional Spam SMS campaigns. Deserves the second taco for at lease functioning somewhat. Cost us a TON of money in the process. A reply would be greatly appreciated.
We bought this product about two years ago. It used to be such a neat tool ever since Twillo got involved, it has been very hard to use and a waste of time.
Founder Team
David_AppSumoOriginals
May 9, 2024
Hey, info7529!
Thanks for your review here. Curious what happened to make it a "waste of time" for you. If you haven't, please reach out to support@shortysms.com and we can look into any issues for you.
You're right that the product has changed a lot over the past two years. On the good front, we've released tooooooons of new features, quality-of-life improvements, and bug fixes. The product...
-The issue is ShortySMS is using only Twilio ( Activated Numbers), and sending SMSs is not for free.
-The tool is handy if you are okay with paying more money in Twilio and will be used With Shorty SMS.
- The good thing is that you can Schedule your SMS Campings
Founder Team
David_AppSumoOriginals
May 9, 2024
Thanks for your 5-taco review, mohamed.a.mostafa! Glad you're enjoying ShortySMS.
With the Twilio integration, we give you the opportunity to go right to the source and pay at-cost SMS without the markups that other providers charge. Because here's a secret: 99% of SMS marketing tools out there are built on Twilio, and then they charge a 20-50% markup fee. Not cool.
Verified purchaser
*Glitch* - Removes New Messages From Inbox - Bad Design
Bad design. although the system works when paired with Twillio and properly configured.
There are many missing features, nothing on the roadmap, no support, and a useless FAQ chat. When manually removing a contact, they're not accounted as an opt-out stat on the Campaign page.
Now I could live with all of that; however, the final nail in the coffin was when I sent out 4,500 texts and the inbox was getting filled up with either the Trigger word, unsubscribes, or other messages, and I could see how after x-amount, was simply removing them messages from the inbox and the number of notifications would go down. Now they're inaccessible contacts. Did they reply with the trigger word? Did they unsubscribe? Did they have a question? All those messages simply vanished.
Unfortunately this will only lead to more and more unintentional Spam SMS campaigns. Deserves the second taco for at lease functioning somewhat. Cost us a TON of money in the process. A reply would be greatly appreciated.
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Verified purchaser
Good product
A good product at that price.
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Verified purchaser
waste of time.
We bought this product about two years ago. It used to be such a neat tool ever since Twillo got involved, it has been very hard to use and a waste of time.
David_AppSumoOriginals
May 9, 2024Hey, info7529!
Thanks for your review here. Curious what happened to make it a "waste of time" for you. If you haven't, please reach out to support@shortysms.com and we can look into any issues for you.
You're right that the product has changed a lot over the past two years. On the good front, we've released tooooooons of new features, quality-of-life improvements, and bug fixes. The product...
Share ShortySMS
Verified purchaser
Awesome but I need more triggers and Want to connect with Plivo too
Hey guys, I know you'd also like more triggers to be added in shortySMS.
Please Vote here- https://leanbe.ai/ShortySMS/ideas/63d8e2dad304f7001342a45d
Vote for Plivo API here- https://leanbe.ai/ShortySMS/ideas/63d8e282d304f70013429d0e
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Verified purchaser
Just Bought
-The issue is ShortySMS is using only Twilio ( Activated Numbers),
and sending SMSs is not for free.
-The tool is handy if you are okay with paying more money in Twilio and will be used With Shorty SMS.
- The good thing is that you can Schedule your SMS Campings
David_AppSumoOriginals
May 9, 2024Thanks for your 5-taco review, mohamed.a.mostafa! Glad you're enjoying ShortySMS.
With the Twilio integration, we give you the opportunity to go right to the source and pay at-cost SMS without the markups that other providers charge. Because here's a secret: 99% of SMS marketing tools out there are built on Twilio, and then they charge a 20-50% markup fee. Not cool.
Instead, we let you integrate...
Share ShortySMS