robbie05Q: Hi guys...
What does customers mean and what happens when they run out? Are those monthly limits?
In terms of polls, is there any way to stop the same person voting twice? And can you export the poll data with who voted for what?
My use case is a football goal of the season video like this: https://www.youtube.com/watch?v=-82PlLlcbv4
Lavanya_GetShow
May 15, 2024A: Hello Robbie,
A customer is defined as someone whose personal identification is available and can be qualified as a lead, i.e., they submit a lead gen form, are a part of your email mailing list, or are a user on your platform.
GetShow lets embed an Omniscript that allows you to track your users across your videos, websites, and more and compiles their video viewing data on a single dashboard so you can collect a lot more valuable information about your viewers in one place.
When it comes to Polls, we present the poll only once per session, but a viewer will be able to vote again if they refresh the session (though we would love to work on this feature for you!)
And yes, you can export all the poll data with as many custom attributes as you choose.
We hope this answers your query,
Cheers!
Team GetShow
team@getshow.io
So what would happen if we ran out of customer allocation? Or does it renew each month?
Hey Robbie,
Yes, your customers renew according to the plan and we also offer an addition 10k customers at $30/10k upto 50k customers, which further drops down to $25/10k customers upto 75k customers.
I hope this helps,
Cheers,
Team GetShow
team@getshow.io
Ah - if it renews every month then great. I wasn't too clear whether it did or whether it was a permanent number.
One more question then I can leave you be!
On Iphone when you go full screen it won't show polls, will it? If that's the case, is it possible to turn the full screen button off?
Hey Robbie,
You can absolutely customize your player to suit the needs of the video. GetShow also allows you to customize your player for every single video uploaded on the platform. Here's a tutorial on player customization: https://docs.getshow.io/docs/player-customization
We hope this helps!
Cheers!
Team GetShow
team@getshow.io