Weird Issues
After using it for a day, I found weird issues:
1. If Alias have Caps in it, e-mails won't be delivered.
2. I've setup 2FA, I was not able to log into my account. I sent an e-mail and never got any form of communication. I did check again a week later and I was able to get in. But that's a week of not being able to use the service.
3. I've sent e-mails and live chat support with no response. Is anyone even home?
Feature Request:
1. If I add custom domain, I should have an option to pick what will be my default domain. It's weird to have to click a drop down button, if i'm using 100% my own domain.
2. There should be an option to turn off: Shroud.email didn't find any trackers.
I just want to enjoy my e-mail and not have to look at additional banners on top of my e-mails.
Please fix these issues and I'll be happy to adjust my review.
Shroud.email
May 9, 2024Thank you for your review. I want to apologize for the delay; we had some problems with our email/chat provider but we've now taken steps to resolve them! I should also add that we've deployed a fix for the first issue: all aliases are case-insensitive now.
I'm currently working on the ability to turn off the Shroud.email header, and making it less prominent by default. And great idea about setting a default domain -- I've noted that down!