Sidekick Ai

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Member since: Sep 2019Deals bought: 78
1 stars
1 stars
Posted: Jun 27, 2022

Updated Review

Hello,
Questions posted on the appsumo deal page 5-6 days ago, a minority answered while there is almost no activity in terms of others members posting questions.
Then comes the evaluation of the product : the trial is limited in features so difficult to test the added values. Talking of that in the questions section didn't help much as most of the questions are not answered, at least these days.
So to test, no other choice than buying but 2 blocking points (related to adding google and microsoft accounts) forbid to test forward.
Support was then contacted for that but 4 days later now, still no news from them.
No support means no buying so implies 1 taco

Founder Team
Chris_SidekickAi

Chris_SidekickAi

May 9, 2024

Hey Cloudbeans,

I have contacted you and explained everything in pretty good detail. Again will explain here.

- The only team member answering the AppSumo page is me. I told you that there is no notifications and must be manually checked daily. When you posted 8 questions, that was a time of slow down on our AppSumo page. I was checking daily, then it slowed down so I forgot to keep checking daily. One day then you posted 8+ questions and I started getting back to them quickly as I can. Again, no notifications of reviews or questions, you must manually check. Sorry I have not been able to manually check daily and this deal has been running for multiple months and we've been on AppSumo 2+ years now.

- I also asked you to simply email me directly. You have not done so in a few days from what I've seen and I have answered all of your emails.

- I have explained to you as well that you can simply buy a code and refund. We don't offer trial version as explained. We have a free version and paid. That is very standard in the scheduling space and I'm sorry that you may disagree or think there may be a better solution. We have experimented with many pricing models and have stuck with this and do not plan to change. Good thing about AppSumo is you can buy and refund 100% back no questions asked to get full experience here. I suggest that is your best option to test drive the full feature set.

Again, any more questions please post here I'll check soon as I can or for quicker more direct reply email me, you have my email.

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