Thanks for reaching out to us. We are very committed to building a platform that continues to support our community of traders. As with all new products, you launch with a first iteration, and we did this based on our backtesting showing that our Signals work (78% resulted in a positive 30 day return).
In the meantime: - We are currently building a public product roadmap to show our dedication to improvement and development. - Last week we launched our custom watchlist so our members can customize their dashboard - We are working on deploying custom alerts for tickers in your watchlist so you can be notified of predicted price movements - This week the 'learn" tab will be launched, with a full in platform demo
We've been collecting feedback from our new members, it's all read and discussed internally. If you have any thoughts or comments on features you'd like to see - when you receive one of our emails, just hit reply and you'll get through to one of our team members.
Hmmm, this looks very interesting but some things are quite off-putting. Very generic video, no proper product demo, some questions are left unanswered, trial on your website requires a CC. Seems like a lot of friction to actually acquire users lol!
You make reference in your comment to the 1 review that has been made, that says "Our Analysts" who are your analysts? what are their credentials? Analysts are documented do you have past documented recommendations for the people that you're using to guide investors.
A: Hi - for sure we are alive and kicking! So sorry you messaged on chat without a reply, it's a new function that we've been testing out with our customer service team. Feel free to reply to any of our welcome emails and you'll get through to someone who can help answer any questions you have.
A: Hi there! Thanks for submitting this question. We're currently working on new backtesting for the last few months of Signals data. We'll reply to you once this is available as it'll be posted on our blog.
Q: Concerned
First off, just bought today: the UI looks excellent and navigating the app is seamless -- the concept is exciting too.
I'm thinking about using your signals in tandem with other indicators.
Just concerned that the first two reviews have been low and you're taking time to reply both here and on the support chat in the dashboard itself.
How committed are you to making this work?
DerrickFung
Feb 10, 2025A: Hi,
Thanks for reaching out to us. We are very committed to building a platform that continues to support our community of traders. As with all new products, you launch with a first iteration, and we did this based on our backtesting showing that our Signals work (78% resulted in a positive 30 day return).
In the meantime:
- We are currently building a public product roadmap to show our dedication to improvement and development.
- Last week we launched our custom watchlist so our members can customize their dashboard
- We are working on deploying custom alerts for tickers in your watchlist so you can be notified of predicted price movements
- This week the 'learn" tab will be launched, with a full in platform demo
We've been collecting feedback from our new members, it's all read and discussed internally. If you have any thoughts or comments on features you'd like to see - when you receive one of our emails, just hit reply and you'll get through to one of our team members.
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Q: What's inside ?
Hmmm, this looks very interesting but some things are quite off-putting. Very generic video, no proper product demo, some questions are left unanswered, trial on your website requires a CC. Seems like a lot of friction to actually acquire users lol!
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Q: Who are your analysts?
You make reference in your comment to the 1 review that has been made, that says "Our Analysts" who are your analysts? what are their credentials? Analysts are documented do you have past documented recommendations for the people that you're using to guide investors.
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Signals team -- nothing to reply here?
Q: Alive?
Is this project alive? I tried to talk to someone trhough the chat for 3 consectuives days and no one answer.
DerrickFung
Feb 6, 2025A: Hi - for sure we are alive and kicking! So sorry you messaged on chat without a reply, it's a new function that we've been testing out with our customer service team. Feel free to reply to any of our welcome emails and you'll get through to someone who can help answer any questions you have.
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Verified purchaser
Hi...I tried by email a few days ago, and no one answered...
Q: How have you validated your signals?... see questions...
It's great that you report that 78% of signals result in gains. Please provide more detail...
Over a one year period (or more):
1) What is the average holding period (days)?
2) What is the average gain?
3) What is the average loss?
4) What is the average drawdown?
DerrickFung
Feb 6, 2025A: Hi there! Thanks for submitting this question. We're currently working on new backtesting for the last few months of Signals data. We'll reply to you once this is available as it'll be posted on our blog.
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They won't answer these questions, because the numbers are well below average