SilFer Bots

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Q: I'm loving Silferbot so far!

Is there a way to disable Keyboard input by the user?

Manychat has this feature, and it's great for controlling the converstation and to prevent customers from trying to test your bot for mistakes ha!

e6448c0449484a77b209b3db6d21c2c7Sep 1, 2020
Founder Team
Vijay_KonnectzIT

Vijay_KonnectzIT

May 15, 2024

A: Hello Sumo-ling
Thank you! We are really happy to hear that!

Yes, you can able disable Keyboard input.

Flow > Action Block > Enable Message Composer/ Disable Message Composer

Link to KB article: https://silferbots.io/docs/kb/enable-and-disable-message-composer/

Please note: This works perfectly in mobile but Facebook didn’t update this feature in browser-based messenger i.e. m.me or messenger.com

Regards,
Vijay

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Oh no, I figured it out, but now I'm unable to change it!

Since I disabled user input at the persistent menu level, I haven't been able to remove it!
How do I fix this?

Also, the persistent menu options just shows as 3 dots, instead of the actual input I chose.

I'm having the exact same problem!

Founder
Posted: Sep 1, 2020

Hello Sumo-ling,

I would recommend using our support, you will get usually immediate response rather than here since we check the comments a few hours once.

Here are different way you can get support from us:

Facebook Group: https://www.facebook.com/groups/silferbots/

Chat Support: https://m.me/silferbots?ref=support

Regarding your issue mentioned here, we need further more information.. Requesting you to reach above-mentioned support channel for faster resolution. Thank you!

Regards,
Vijay