Hi, I'm setting up SimpleBase on my website, but I have some questions:

I noticed that I have an inbox with all incoming calls, whether via chat or email. Can I filter them? Can I only see chats or only emails?

I didn't find this option.

Another question:

I've already set up the domain and checked my email, and everything is fine, but I can't get the messages to arrive in my inbox. They always end up in spam, and it takes a long time for them to arrive after I send them via SimpleBase.

Can you help me with this?