I recently had to cancel my subscription to Simple Base due to a lack of support. While the product itself shows promise, it needs significant improvements in several areas, particularly in the helpdesk. The ability to use spaces and formats is crucial for effective work, and this feature is currently lacking.

Additionally, I tried to find more information about the company, including its establishment and history, by checking LinkedIn and other sources but found no traces at all. This lack of transparency also influenced my decision to quit.

I hope the team at Simple Base focuses on enhancing their support and providing more information about their company to retain customers in the future. Good luck to the team.