Q: Hi and congrats for being on AS!
The tool looks amazing.
I have a question, we do have already an MX server that manages our emails, so we have for example our "main" email info@ourdomain.com
if we set up our DNS with your MX servers we will "lose" access to our IMAP and servers email. So in theory, if we want to use your server we have to make a backup by downloading the emails or how to work it out? A bit confused, sorry.
If I well understood, we can instead set the MX and DNS so every email that arrives at our "custom" new email like info@ourdomain.com will forward messages to myemail@gmail.com or anywhere I want.
Emails are being forwarded, so the "space" on the mailboxes in the space on the "destination" email, again, am I right?
Am I missing something? Which is the best way to "transition" from an existing email to your service?
Regards
Fab
SimpleLogin
May 14, 2024A: Hey I learnt that our support has answered your question per mail. Here's the answer for those who are interested :)
> if we set up our DNS with your MX servers we will "lose" access to our IMAP and servers email. So in theory, if we want to use your server we have to make a backup by downloading the emails or how to work it out? A bit confused, sorry.
Yes unfortunately you need to download the existing emails in this case …
> If I well understood, we can instead set the MX and DNS so every email that arrives at our "custom" new email like info@ourdomain.com will forward messages to myemail@gmail.com or anywhere I want.
Yes with SimpleLogin, you need a real mailbox (Gmail, Outlook, etc) behind to receive and send the emails. SimpleLogin doesn’t store emails.
> Emails are being forwarded, so the "space" on the mailboxes in the space on the "destination" email, again, am I right?
By "space", are you referring to email storage limit? In this case the answer is yes :)