• On-the-Fly Data Residency & GDPR: You choose exactly where your data is stored for every single transfer. Oh, and we are now fully GDPR compliant (yeah, we had to—turns out European regulators have zero sense of humor).

• Zipless Downloads: No one likes waiting for a massive 5GB zip file to download just to unpack it and find one broken document. You can now grab files exactly as intended—clean, fast and zipless, directories and all.

• Embedded Request Portals: Stick a secure upload box directly onto your own website. Your overseas vendors, clients, or partners can push heavy files straight into your  dashboard without needing an account.

Hey Sumolings!

This is a friendly reminder about our Terms of Service, available at https://sinosend.com/support?article=8672-terms-of-use.

We're committed to providing a secure platform for your file transfers, and that means maintaining a legal and safe environment for all users.

Copyrighted Material & Your Responsibilities

Our Terms of Service clearly state that illegal content will be removed, and this includes unauthorized sharing or uploading of copyrighted material. This is especially relevant to commercial software and pirated content. Uploading or sharing copyrighted software, including cracked versions, serial keys, or any other unauthorized distribution, directly violates our terms and intellectual property laws. This applies to all protected works, from software to music and movies.

Remember, you own your content and are responsible for it.

DMCA Complaints & Our Commitment to Privacy

We want to assure you that Sinosend does not monitor the specific content of your files. Your privacy and security are paramount. However, we take DMCA (Digital Millennium Copyright Act) complaints seriously and will investigate all legitimate claims of copyright infringement in accordance with applicable laws.

By ensuring compliance, we can continue to offer a robust and trustworthy service for legitimate B2B file transfers.

Thank you for your cooperation in keeping Sinosend a compliant and secure platform.

Sincerely,

The Sinosend Team

We wanted to clarify about how Sinosend manages our "Unlimited" option for your file expiry and how we are not deviating from our unlimited promise; Users may have noticed that we now have maximum of 1 year file expiry when you creating a new Transfer. I want to clarify that you still have unlimited expiry for your uploads, though the way it's managed has changed.

We found that some users, might set an "unlimited" expiry and then never log back in leaving there unlimited links exposed, passwordless and unattended. This leads to files being inadvertently left publicly accessible for far longer than intended, which could pose a security risk for you and our system. It also left us open to abuse.

To address this, we've introduced a maximum initial expiry of one year. This isn't about limiting your access; it's about providing a regular, gentle reminder. It ensures you stay in control and aware of what files are shared, helping to keep your data secure and our system protected from misuse.

Your files are never deleted when a transfer expires; they simply become inactive. You can easily log in anytime and extend access for another year, indefinitely, maintaining "unlimited" availability for as long as you need it. If you don't extend the expiry and don't log in, we'll send two reminder emails asking if you want to extend. If no action is taken, the transfers are then permanently removed 60 days after the initial expiry. For details pls see the founder notes in our appsumo page, and link to our full terms of use : https://appsumo.com/products/sinosend/#founder-post-2

To extend an expired on a expiring transfer, just log into your account, and you'll find the option there. We believe this small adjustment provides greater peace of mind and security for all our users.

So, to summarise: We're still offering unlimited expiry; the way it's managed is simply more active and transparent.

Please also check in with out Terms of Service and Fair Use Policy : https://sinosend.com/support?article=8673-acceptable-use-policy-fair-use-policy

Questions: [email protected]

Great question,.

It's true that data storage has an ongoing cost, and we've put a lot of thought into our strategy to ensure the long-term sustainability of our app, even with our Lifetime Deal. Our AppSumo launch, while offering incredible value, isn't about immediate profit. We view it as a marketing expense and a crucial step to establish our Ideal Customer Profile (ICP). Understanding what our early adopters truly want helps us refine our roadmap and build features that matter most.

We have several exciting initiatives in the pipeline to drive growth and ensure we can continue to offer such a compelling service:

• Referral Program: We're building a system to generate leads through referrals from customers like you! Your satisfaction and willingness to spread the word are incredibly valuable to us. That said we will soon be announcing our Affiliate solution this summer. This will create a powerful incentive for others to help us grow.

• Enterprise Customers: In the future, we'll be focusing on attracting enterprise customers. These larger accounts will contribute significantly to our revenue, allowing us to maintain and enhance the service for everyone. You can genuinely help us spread the word by simply leaving the "Powered By" option enabled. It's a small action that makes a big difference in raising awareness.

You're absolutely right that storage has an ongoing cost. While we do have a fair usage policy, we're proud to say that we have never had to enforce it yet. We've had some users use us as their personal torrent vault for videos for which we've had to revoke access, but our goal is to provide generous limits that meet the needs of the vast majority of our business users and focussing on a under served market : Asia.

Ultimately, the same question about ongoing costs could be asked of many other apps here on AppSumo that rely on cloud infrastructure or AI credits. Our approach which isn't unique is to leverage this initial phase to build a strong community, understand our users deeply, and get their help to provide us future revenue streams to continue new development.

We're incredibly optimistic about the future and are committed to building an app that serves your needs for the long haul!

Lots more to come.

Team Sinosend

Here is a example link of what your reciepeint will see if you send them a file request

• Cutomise the background image
• Add your logo and your profile image
• Customise the message
• Tier 3 can use your own custom subdomain (request.yourcompany.com/r/xx)
• Keep all similar request files organised in one place

Try uploading some cat photos!

https://sinosend.com/r/Jku9YzM