A: Hearing you loud and clear. It sounds like having a folder structure to organize your files is a top priority for you. I get it—it makes a huge difference in managing client projects and keeping everything tidy.

Unfortunately, you're right, we don't have a traditional folder and subfolder system like the one you described. Our main focus has been on file transfers and requests, and we've put our development efforts into features like Teams and Regions to serve our core user base.

But don't worry, I personally do understand the need for better organization. While we likely won't be building a nested folder system, we are exploring a tagging feature that would let you categorize and group your transfers. It’s a different approach, but it would still help you keep things sorted.

For now, the best way to organize your files on Sinosend is by using the project title within the message when you create a transfer. This allows you to search and find specific projects quickly.

You can check out our public roadmap to see what's in the pipeline. It gives a good overview of what we're working on. Here is a list of items that are completed: https://sinosend.com/roadmap/?status=complete

I understand if you require a refund, totally, no hard feeling, glad we have your input.