Q: Is there a way to upload videos from my mobile to SinoSend's cloud storage
Hi Rishi
1a. Is there a way to upload videos from my mobile to SinoSend's cloud storage & then share them with anyone ? (Basically I record videos on mobile which go upto 10-20GB videos files, which then need to be shared to the video editor)
1b. Do you have a Mobile App for helping with this specific thing ? Or any other way if you could suggest ?
2. Also could you clarify these things:
"Send and receive up to 100 GB -Does it mean we can send & receive files upto 100GB at a time ?
1 TB lifetime storage - Does this mean a Cloud storage of 1TB for life ?
Email transfers up to 100 recipients
Unlimited transfers and requests per month
3. How good are the Servers in India ? I mean, is the upload & download Speed good in India ?
Rishi_Sinosend
Jan 9, 2025A: Hi Kapil,
We dont have a dedicate mobile app, and the browser version does not work well on mobile right now-- Also I would not upload such large videos from the a mobile device to any cloud storage -- the connection will often drop - for large files I would much prefer you use a laptop/desktop browser to transfer them for a more stable connection. -- However you may try but i can guarantee there will be a dropped connection from mobile.
100Gb means the maximum file you can send is 100GB in one time ~ Yes.
1TB lifetime storage yes - You need to login every 6 months atleast, if not we consider it a dormant account.
Email transfers up to 100 persons are per transfer. You can email 100 known persons with your attachment link.
3. We dont have a server in India, and currently our servers are in Hong Kong, the speeds may not be as fast as others with servers closer to you -- We need to make a sustainable service for the lifetime deal and cant really put servers in every location. However we have not had speed complaints from our customers there.
We're more of a large document file transfer solution, while speed is important, its not our main goal, effective, efficient file transfer and document tracking are.
Hope I answered your questions thoroughly..
patrickwPLUS
Verified purchaser
> Also I would not upload such large videos from the a mobile device to any cloud storage -- the connection will often drop - for large files I would much prefer you use a laptop/desktop browser to transfer them for a more stable connection
for many the use case might not be the largest possible files but lots of small pictures and the occasional video. for me a mobile app is a must feature please
Rishi_SinosendPLUSYes your right, you can upload from a mobile using the web version, it is responsive, we will consider a mobile app, but results show people dont like to download apps, we wonder if its an effective use of our time to develop a mobile app (the wepp app should suffice for now)
patrickwPLUSVerified purchaser
If people pay for a service they are happy to install an app and for a complete service and for wanting to pay people expect an app. that is my experience. without an app its a half offering for many including myself
Rishi_SinosendPLUSWe're very sorry we don't have a dedicated app :(
patrickwPLUSVerified purchaser
I'm aware that you don't have an app :) But these message are to understand if an app is going to make it onto your roadmap
Rishi_SinosendPLUSHI Patrick, short answer is no. What some of our users are doing is installing the web app as a short cut to their home screen, while this is a stop gap, it doesn't have in app notifications; but will allow you to transfer images/etc from your phone.
patrickwPLUSVerified purchaser
It sounds from your last message like you neither have on your roadmap to make a mobile app nor to improve the current web app to work better on mobile phones? ie that overall mobile is not a market you want to invest into?
Rishi_SinosendPLUSWe are absolutely iteratively improving the current web app for mobile, that goes hand in hand with the application itself. - But for a dedicated native ios and android App on the App/Play store is not something that is on our roadmap. -- But improving the UX experience on mobile is -- We know that are a lot of UX issues on smaller screens right now, we're aware of it.