TravisMPLSQ: Why are the transfer speeds super slow?
I tried uploading a single video file (6k raw Blackmagic camera file - 115GB) and when testing Sinosend, it started at just 3.5mbps, which is incredibly slow.
At first it said it would take a day to upload... so I let it run and after 1 day, it's slowed down and says 2 MORE days to finish uploading.
Now it says 452 kB/sec (kiloBytes) and now it says 2 more days to upload.
What upload speeds should people expect from a fully updated Chrome browser on Gigabit Fiber Internet?
Rishi_Sinosend
May 10, 2025A: Our origin server is located in Asia, which means upload speeds can vary significantly depending on your physical location and network routing. Under optimal conditions, users on a Gigabit Fiber connection can typically expect upload speeds ranging from 40MB/s (MegaBytes per second) down to approximately 3.5MB/s (MegaBytes per second). However, the speeds you reported—starting at 3.5Mbps (Megabits per second) and later dropping to 452KB/s (KiloBytes per second)—are far below our normal range. We agree this is quite slow and not the experience we aim to provide.
To address this, we are actively working on expanding our infrastructure. We are currently testing new servers in Europe and the US, which will significantly improve upload speeds for users in these regions.
On the bright side, our download speeds are much faster since they are backed by a global CDN (Content Delivery Network). This ensures that once files are uploaded, they can be distributed efficiently to recipients worldwide.
We appreciate your patience while we work to improve our service. If you'd like, feel free to share additional details (e.g., your location, browser version, or any other specifics), and we'll investigate further to ensure you have the best possible experience.