4.7
Taco ratings
Sinosend is appreciated for its fast and reliable file transfers, consistent branding options, and real-time tracking features. Some users have noted limitations in customization and language options. Overall, Sinosend is a solid choice for branded file sharing and digital sales rooms, with a 60-day money-back guarantee for those interested in giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Sinosend has been great for me ever since they recently introduced the regions.
I have been using Sinosend for about a year, and while I was initially satisfied, the speed in Germany was truly disappointing. Recently, the option to change the region was introduced, and I chose EU/Frankfurt. Today, I tested the app with a 5GB file, and the transfer speed exploded – simply fantastic! For me in Germany, Sinosend is now an excellent solution. If the app also becomes GDPR-compliant now, it would be perfect. I have contacted customer service once so far, and in this case, the response arrived within a few minutes. Thank you very much.
Rishi_Sinosend
Sep 5, 2025Thats great to hear! We're working on the policies for GDPR.
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Verified purchaser
Great app but not for the US market
Sinosend let me know when the US market gets a decent upload/download speed I will purchase again but right now I can't use it.
Rishi_Sinosend
Edited Aug 25, 2025We're LIVE now with regions in US, EU, DUBAI & HONG KONG.
Edit: Try our new US servers, see if the speeds are better now. Change the Data region in your profile settings.
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Verified purchaser
Professional File Transfers with Style and Control
After testing several platforms for sending large files, I can confidently say that Sinosend has exceeded my expectations. It combines ease of use, professional branding, and smart tracking, making it a well-rounded tool for sharing files with clients, colleagues, or partners.
✅ What I loved most:
Fast and reliable transfers: Uploading large files is quick and stable—even if your connection drops, Sinosend resumes without hassle.
Consistent branding throughout: You can customize email notifications, download pages, and even use your own domain (depending on the plan), creating a polished, branded experience.
Real-time tracking: Get alerts when files are opened, downloaded, or previewed—along with IP and geolocation data. Ideal for sales or follow-ups.
File requests made easy: Clients or collaborators can securely send you files using branded “Request” links—no account needed.
Unlimited in-browser previews: View images, PDFs, videos and more directly in your browser—no need to download everything.
Clean, organized interface: The dashboard makes file management a breeze, with quick searches and automatic ZIP downloads.
🛠️ What could be improved:
While the platform performs very well, the customization options could be more precise, intuitive, and comprehensive.
Most notably, the file upload screen lacks customization in key areas, which limits the branded experience at a crucial stage of user interaction.
It would also be fantastic to have more language options—or at least the ability to manually edit the interface for translation, making Sinosend even more global-ready.
🔍 Final verdict
Sinosend is a solid, professional, and practical solution for anyone who regularly shares large files and wants full control, branding, and tracking. It’s ideal for agencies, designers, sales teams, educators, or freelancers.
With real-time insights, a polished look, and an intuitive dashboard, it’s a smart investment.
The AppSumo lifetime deal makes it even more appealing.
Highly recommended!
Rishi_Sinosend
Jun 10, 2025Gracias my friend! More to come stay tuned!
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Verified purchaser
Excellent service, wish it had full white label
It's really fantastic as a wetransfer alternative. I wish it had more options, especially white label options. Currently it lets you set up a custom domain with CNAME which is great, but it still shows sinosend in a few places. I also wish I could set a default of giving me links instead of sending emails. I generally find it more convenient and would be better to have that option available.
Reply to founder response:
Thanks for your reply. The whitelabel is solid in most places, but it still shows "Sinosend" in the browser tab name and the meta preview link/favicon when sharing in services like slack and teams. There may be some others but those are the ones I've noticed.
I don't need it to have my branding here. Maybe it could just say something like "Transfer from {Name}" or even "Your Transfer Download" or something.
Rishi_Sinosend
Edited May 22, 2025Hi SGPI. Thank you so much for your wonderful review.
May I know where for T3 and above do you see our logo? It shouldn't be visible on your client facing parts of the site like the Download portal and Request portal. The emails that are sent to your recipient also don't have our logo. But for other emails that come from us and sent to you are required to have our company...
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Verified purchaser
Outstanding
I bought three Sinosend codes and deliberately and extensively used them before writing my review.
However, having used it for nearly six months, I have not encountered any issues. The only time I had to contact support was to request the activation of my CNAME, and Rishi promptly assisted.
I highly recommend Sinosend.
Rishi_Sinosend
May 21, 2025Cheers, your review keeps us motivated to do more.
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