navid7Q: 101% Visits Used Error — No Data Showing
Hi, I purchased Tier 1 (20,000 visits/month) last week. Over the past few days, my websites have generated barely 2,000 visits total, yet today I suddenly received a popup saying:
“Important! You have used 101% of your total visits/month. Upgrade your plan to continue collecting traffic data.”
Now all my dashboards are blank with no data showing.
Could you please help clarify what’s going on?
Thank you!
Thanks — that 101%/blank dashboard behavior usually happens when your AppSumo purchase hasn’t been linked to your SiteBehaviour account, so the system treats you as a free/trial user and locks data. Jashan from SiteBehaviour answered another user on July 23, 2025 and said their account might not be linked and that free plan users are seeing a “trial ended” message; he asked affected users to email contact@sitebehaviour.com with their account email so the team can sort it. You can find that answer here: https://appsumo.com/products/sitebehaviour/questions/why-im-not-able-to-access-dashboard-if-1374572/
Please email contact@sitebehaviour.com including the email on your SiteBehaviour account and your AppSumo receipt (Tier 1, 20,000 visits) so they can reconnect your purchase and restore your dashboards. If you want, tell me when you’ve emailed and I’ll follow up.