Hi there,\u000a\u000aI reached out via your chat and also sent an email to contact@sitebehaviour.com\u000a a few days ago, but haven’t received any response yet.\u000a\u000aSince you mention a 24\u002Dhour response guarantee, could you please check and let me know when I can expect a reply? Why promote a guarantee if it’s not being honored? ! day , 2 days, 4 days...no response.

Hi, thanks for reaching out!\u000a\u000aCould you please confirm if you reached out via the portal chat and not the website chat?\u000aPortal (signed\u002Din) users get priority support. If you message us there, it’ll automatically escalate your ticket and we’ll respond faster.\u000a\u000aThanks,\u000aJashan

Support exist? | SiteBehaviour

manuelf

Oct 9, 2025

Q: Support exist?

Hi there,

I reached out via your chat and also sent an email to contact@sitebehaviour.com
a few days ago, but haven’t received any response yet.

Since you mention a 24-hour response guarantee, could you please check and let me know when I can expect a reply? Why promote a guarantee if it’s not being honored? ! day , 2 days, 4 days...no response.

Founder Team

Jashan_SiteBehaviour

Oct 16, 2025

A: Hi, thanks for reaching out!

Could you please confirm if you reached out via the portal chat and not the website chat?
Portal (signed-in) users get priority support. If you message us there, it’ll automatically escalate your ticket and we’ll respond faster.

Thanks,
Jashan

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