SiteBehaviour Reviews

First of all, I'm going to address their support because I've noticed on the reviews that this is one of the biggest downsides. What I can say is that I've contacted support five times and in every instance they have responded within 24 hours giving me exact instructions on how to do what I need to do and they have been super super helpful so I can assure you that their support has improved. I just hope that this continues and this is not just a campaign support. The app itself is incredible. It works wonders. It tracks everything I needed to track. And honestly, I am so happy that I purchased this app. I just hope that the longevity lasts that they're able to build on that MRR for the longevity of the products but the team seems really good and and while I've only just started using the app, I can attest to it being very good and the support has been great. The only thing I think that could be better is if they had some videos to show you how to actually go through certain processes that would be really helpful. But aside from that if you contact their support they do give you step-by-step instructions on how to do things so I can't complain too much about that since they've addressed everything that I've needed help with, but that is probably the only thing no I think could help a lot of people his video tutorials because video tutorials really really do help. But at the same time as the app develops things change so I can understand why sometimes these are not the most viable option. Thank you to the team for bringing this hat back. I am so happy I got it.

I really don't understand the negative reviews. Maybe the support is a bit slow to respond, but the tool itself is top-notch. While other tracking tools with recording features noticeably slow down the site, the SiteBehaviour script only uses 17 KB.

Hi There,
I know this is sold out now, but if it comes back, this is great for those who don't have a PhD to use GA4 (like me) LOL.

I’ve been looking for a smarter, cleaner way to understand what’s really happening on my websites—and SiteBehaviour delivered.

The dashboard is intuitive and refreshingly easy to use. I can see everything I care about at a glance: where users are clicking, how far they scroll, and which campaigns are actually converting. The cookie-less tracking is a huge bonus, especially with increasing privacy concerns.

The session replays and heatmaps are game changers. It’s one thing to know users are dropping off—it’s another to see exactly where and why. Add in the ability to track custom events and get live feedback with the built-in widget, and I’m no longer guessing what to fix.

I’ve used GA, Hotjar, and others, but SiteBehaviour has just the right mix of features without being bloated or overwhelming. Plus, managing multiple sites from one place makes it incredibly efficient for me and my team.

Highly recommend for marketers, SaaS teams, or agencies who want clear, actionable insights—without the analytics headache.

I personally don't like GA and never got the good information out of it. SiteBehaviour makes everything much much easier to understand. This app is underrated. I love it!

Video replays are really really good. I also like default even tracking, gives me good insight into what users do without the need to configure everything myself. Heatmap needs to be fixed though. Overall, if the product gets support and continuous updates, it's gonna have a great future!