The user interface is nice and easy to navigate, but I'm really disappointed with the lack of support. I sent emails about bugs through their system, but received no response. I also reported a bug here on AppSumo, but never got a reply. It looks like no questions have been answered since November 9th, and they seem to only respond to reviews now. Additionally, there's a note saying they'll fix the heatmaps "in a few days," but that has been there for over a month. Given these issues, I'm worried about the future of this app and will likely request a refund.