Sivi Questions

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Q: The current plans seem a bit restrictive and are mapped to the Basic plan listed on your website.

Offering only 100 Credits on the top-tier plan seems a bit low. It would be more appealing if, say, a minimum of 3,000 credits per month were provided for the highest tier.

bigOptimistNov 14, 2023
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Founder Team
Sona90390

Sona90390

May 14, 2024

A: Our product uses GPU/CPU resources and there is a cost per generation for us. 100 credits equate to approximately 1200 designs. Rest assured, as we optimize resource utilization, we'll pass on the benefits to enhance your experience. If you have further questions or suggestions, feel free to share.

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Q: Good day!

For branding, how many brands can we customize in Sivi?
I think we only have one at the moment.
As a designer (working for many different brands), this is a very big limitation :'/
Please enable multiple branding (make it count against media storage).
I'll probably add this to your public roadmap.

Thank you!

ShadounessPLUSJan 20, 2024
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Q: I was looking at your website, and it is written that the majority choose the most expensive plan.

You should start to think that probably if the majority choose the highest plan probably you should offer an "Agency Plan" more expensive with more service, and here on AppSumo for the 3rd option you should offer at least the "Boss" option.

I have in mind to buy the third option, but by looking at the credits and how many other elements are lower than the highest plan I have doubt about how much it is a great deal. What do you have in plan for those who invest in the program here?

DTetesiPLUSNov 26, 2023
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Founder Team
Sona90390

Sona90390

May 14, 2024

A: Hello DTetesi, we had a fractional credit system. Based on the feedback from Sumo-lings, we are changing it to whole numbers and increasing the number of credits. The updated credits will be visible in a few weeks.

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Q: Hi Sona, I registered on your website to evaluate the product.

The idea is good, but the execution is very far from user-friendly. The design is very outdated, not intuitive and even tricky to navigate. The post's design is very old - hopefully, it will improve with time. I would like to see the possibility of assigning my brand colours for post/ad generation.
Are you planning on changing the design?
Does Tier 2 or Tier 3 allow custom dimension post-creation?
Are you planning on adding brand colours?
Thank you.

kazerog2000PLUSDec 12, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hi Kazerog2000, thank you for sharing your thoughts and your concerns are valid.
1. In our upcoming release, you can expect a significant overhaul of the entire design and experience.
2. All the tiers allow choosing custom dimension before generating the designs.
3. You can add your brand colors, typography, and logo in the brand kit or in the content editor.

Regarding the generated designs, you are correct, it evolves over time. You will see the improvement with Sivi 2.0 which is set to be released in a few months. For further insights into Sivi’s architecture and a comparison with state of the art, please refer to our latest article:
https://bit.ly/sivi-cole-deepfloyd-sdxl-dalle

I hope this answers your questions.

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Q: Can I purchase more credits if I run out one month?

kontakt484Nov 22, 2023
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Founder Team
Sona90390

Sona90390

May 14, 2024

A: Yes, you can definitely purchase more credits if you run out of it.

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Q: What does 20 credits mean?

b25ce11cae994887b49edeff84032c18PLUSJan 13, 2024
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: What does 20 credits mean?
Hi there, credits and the different between Sivi and other generative AI tools are the two major questions that most of the Sumo-lings asked us.

Credits:
We had a fractional credit system. Based on the feedback from Sumo-lings, we are transitioning to whole numbers and increasing the total number of credits in all the tiers. The revised credit structure, along with UI and experience enhancements, will be released soon.

Comparison:
Here’s a quick comparison of how Sivi is different from other Generative AI tools:

https://bit.ly/sivi-cole-deepfloyd-sdxl-dalle

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Q: Works reasonably well, well done!

I will need plenty more graphic designs similar closer to my final tweak, so will it
re-analyse my final design to understand my desire quicker for next time?
closer

urbanmusiqPLUSDec 2, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hi there, thank you! This is part our roadmap. Over a period of time, Sivi can understand your preferences and generate designs according to your personal taste.

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Q: Is it possible to give more credits to tiers 3, like 150 instead of 100?

I'm sure you'll get more sales that way. 100 is too low.

teycirNov 23, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hello Teycir and DTetesi, the current credits allocation is determined based on the CPU/GPU cost involved in the generation process.

Rest assured, as we continue to optimize our processes and reduce costs, we will definitely explore the possibility of increasing the credits.

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Q: What is the added value of Sivi compared to Microsoft Designer?

teycirNov 22, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Sivi is a generative AI for designs whereas Microsoft Designer is a template-based tool. Template tools can work only for headline, copy, and image. But, the real use cases demand infinite combination of content blocks.

The value add of Sivi over Microsoft Designer lies in its ability to generate designs for any combination of content blocks and in any dimensions.

In the case of template tools, users add text into predefined input fields and the templates are replaced with that text. In contrast, Sivi offers a more dynamic approach, allowing users to input text and add assets seamlessly in a word document. Our proprietary models then understand every piece of content block, generating designs tailored to the unique combination provided.

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Q: 1 credit equates what?

teycirNov 22, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hello Teycir, till 1200px, it is 8/12 variations based on the plan.
More details on credits usage here: https://support.sivi.ai/portal/en/kb/articles/sivi-credits-usage

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Q: Good morning, Sona.

First of all, I congratulate you on your product. I recently purchased level 3 and am still experimenting with the tool. I find it very useful and frankly I think it meets the needs of many people. Having said that, I see that it still requires some tidying up and some tutorials for its use would not be bad. At my level, I see that the custom font arrangement comes in. However, the program does not give me the option to upload them. Will this be fixed soon? On the other hand, there is an aspect that, in my case, could be decisive to continue with level 3 or downgrade to 2. I consider that, when we upload our files, the fact that this is limited to less than 1 Mega is too little, as it lowers the quality of the elements. I would like to know if the size of the files we use will be increased in the future. On the other hand, I also find the branding option, with the customization of fonts and colors, to be very adequate, as well as the inclusion of the target to help with content development. However, I do not see the option to enter multiple brands, which would be necessary at least in advanced levels (2 and 3). I would like to know if this will be added in the future and if levels 2 and 3 will have access to multiple brands. If so, how many brands at each level? Another interesting aspect would be to add the possibility of downloading the creativities created in various formats, in addition to jpg. Regarding the customization of the size of the creativities, this is something that I liked pleasantly, in addition to the fact that the most common ones are clearly suggested, indicating their size and use. In this sense, I think it would be interesting to add Instagram Stories. I also think that, given the characteristics of Sivi, it would be very useful for Amazon sellers, both Kdp marketplace and otherwise. So, I suggest you could add a new option with Amazon to include in A+ Content. In this case, there are several options, such as 970x600, 970x300, 300x300, 220x220, 135x135 and 150x300 images, which are the most common. I understand that this is a product that has only been on the market for a short time, that it is very innovative and that they are still in the early stages. Anyway, I can already say that I have been testing it and I have noticed the multiple options and versatility it offers, so my intention is to use it regularly in the future.

SandritaNov 21, 2023
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Founder Team
Sona90390

Sona90390

May 14, 2024

A: Hello Sandrita, thank you for your wishes and I truly appreciate your insightful suggestions and feedback!

Pleas find below the answers to your questions:

1. Currently, custom font upload is a manual process. Our team can assist you with that, can you send the details to support@sivi.ai or sona@sivi.ai? However, we are actively working on automating this process, and you can expect to see an option on the UI for automatic uploads by mid December.

2. The file size limit is to manage storage, but I understand the need for flexibility. I will discuss with the team and get it increased to 5MB for Tier 3. Hope that works!

3. Brand kit is per workspace. Multiple brands would mean multiple workspaces for us. The hierarchy is workspace -> Ideas -> Designs. While it doesn't currently support multiple brand kits within the same workspace, you can modify colors and typography at the idea or design level. You can do it using styles in the content editor. Additionally, you can create new designs within an idea, with content and styles being copied and allowing for modifications. The idea page can be accessed through the ellipses in the listing or on the generation page. I will share an article or a help video for this soon.

4. Certainly, we have added Instagram Story. We will soon add A+ content dimensions. At present, carousels are not there.

You are correct, we opened up for general access in June 2023 after four years of private beta. We are continually enhancing our model capabilities to generate relevant, stunning, and unique outcomes for our users. Our DGDS Version 1.6 was released five days ago on Nov 17th, and we are gearing up to launch our 2.0 within the next three months.

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Q: Does it support the Lithuanian language?

HamaPLUSNov 21, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hello Hama, yes, it does. You can use content to designs, type in Lithuanian in the content editor and generate the designs for it.
Here's an article that covers the list of languages that it supports.
https://support.sivi.ai/portal/en/kb/articles/languages-supported-by-sivi

Feel free to ask if you have any more questions.

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Q: Is it possible to generate posts for most social platforms at any size?

Is there an option to input the desired size, or do we need to resize them after generating?

ModernMazingPLUSNov 20, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hi there, certainly, you can generate for various social media dimensions.

You can also input the width and height you need with the custom dimension option and generate designs for that.

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Q: I have a question regarding the dashboard.

Does it support Japanese?
Regarding License Tier 3:
It mentions 'Reseller rights'. Does this mean it includes a white-label plan?
a) Can we change the management screen URL to a custom domain?
b) Is it possible to change the logo image after logging in to our company's service logo?
c) Is API provision available?
I look forward to your response

FumiPLUSNov 20, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hello Fumi, yes, it does support Japanese. In the content editor, you can type Japanese and generate the designs for it.
You can find a list of supported languages in this article: https://support.sivi.ai/portal/en/kb/articles/languages-supported-by-sivi

Reseller rights enables you to sell the generated designs to your clients. We don't offer White-labelling. API integration is in our roadmap.

If you have any more questions, feel free to post here or schedule a meeting with me here: https://meet.sivi.ai/book/sivi-ai-sivi

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Q: Can I use the Designas for business and privat independent wich Licence Tier I get?

elwroNov 19, 2023
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Founder Team
Sona90390

Sona90390

May 14, 2024

A: Hi there, yes, you can use the generated designs for your business.

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Q: Hi, Sivi looks exaclty like what I need.

Couple of questions though:

1) Credits are painfully low in Tier 1 - any chance of increasing it?
2) if not, can you give us the option to add our own chatgpt Api key?
3) i'm a (micro) freelancer, just doing ocasional stuff on the side - I presume in Tier 1 I can use generated images for my clients? That's not reselling, right?

TestamentumNov 19, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hi there, its great to learn that Sivi is something you are looking for. In Tier 1, you get around 160 design variations per month which is not low considering the GPU costs are associated with each generation. We have our own specialised models to generate designs. Regarding the ChatGPT API key, it's worth noting that it primarily generates text and might not be as directly applicable for your needs.

Since you are a freelancer, not a registered business or agency, using the generated designs for your clients should be perfectly acceptable.

If you have any more questions or if there's anything else I can assist you with, feel free to post here or set up a time with me here: https://meet.sivi.ai/book/sivi-ai-sivi

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Q: I can understand limiting generations due to cost but restricting us to the Basic plan seems shady.

Why can’t you give future updates on higher plans and just restrict your s to the number of generations? Do you plan on releasing new features that you’ll paywall us to use? Deals that are structured like this give a big red flag.

a55babef55fe442da99cdcd503e19002Nov 19, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hello there! I'm glad you brought up this question. Restrictions are based on number of generations. Our higher plans have daily limits and they offer the same features. In future as well, we have no intentions of reducing any generation features for our AppSumo plans, except in cases related to support or direct cost-incurred features.

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Q: Can we use it for Linkedin contents (post, carrousel, banner) by importing my brand kit and generate different templates ?

yassine87PLUSNov 18, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hi, absolutely, you can generate LinkedIn posts and profile banners. Generating carousels in one go is in our roadmap. You can add your brand kit and generate designs. If you have any more questions or if there's anything else I can assist you with, feel free to post here or set up a time with me here: https://meet.sivi.ai/book/sivi-ai-sivi

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Q: Hello there, I was considering buying tear 3 .

Question, would you consider adding more monthly credit for us?
With having reseller license and if we have 12 clients that would mean we can generate only 10 times . Assuming no updates were made.

Second, I know it generate Youtube thumbnails . Does it generate the other social media banners like facebook, LinkedIn cover and others?

Last, I have existing logo and colors. Can I upload them and Sivi will extra the colors and inset the our logo design into the AI ?

Great product and thank you for bringing it here.

mannycharlesPLUSNov 18, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hello Mannycharles! I appreciate your questions and here are the responses:

Monthly Credits: Each credit generates up to 12 design variations. With 100 credits in Tier 3, you'll have the capacity for around 1200 design variations per month.

Social Media Banners: Absolutely! You can generate design for various social media platforms, including Facebook, LinkedIn, Twitter, Instagram, as well as display ads and standard website banners. You can also customize dimensions according to your specific needs.

Custom Logo and Colors: Yes, you can upload your logos and specify your brand colors. Sivi will then incorporate your logo and use your brand colors in the generated designs.

If you have any more questions, please feel free to reach out! You can also schedule a meeting with me here: https://meet.sivi.ai/book/sivi-ai-sivi

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Q: Hello.

So the product is exactly what I was looking for at this point. But I have 2 questions:

What constitues as using credit? Because 100 creatives even at the biggest plan... is a bit less than what I need right now. Is it the designs that I export or designs that I just create? I'd love a clarification on this.

2nd question is in regards to quality. Can it output something similiar to what we see here "https://www.creativeos.io/"? I usually use these templates to kick-start my creative ads and end up generating something similiar to them. I need to create so many creatives for many brands because I do outreach and I send personalized ad creatives for brands on my outreach so I need a tool to help me, that's why I'm a bit concerned about the quality aswell (but so far they look really good tbh - congratz on the tool itself)

AbdülkadirNov 18, 2023
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Founder Team
Sona90390

Sona90390

May 15, 2024

A: Hello Abdülkadir, thank you so much!

It's 1 credit per generation for dimensions less than 1200px. 1 credit generates upto 12 variations for your content. So, in Tier 3, you get around 1200 variations per month.

Sivi is a generative AI for visuals whereas Creative OS is a template tool for designing similar creatives. Sivi generates multiple variations for you within 2 minutes providing you with the flexibility to edit the generated designs.

Given that you need creatives for many brands, Sivi works best in getting variations, but some results may require additional adjustments to align with your specific preferences.

If you have any more questions, please feel free to reach out or pick a slot here: https://meet.sivi.ai/book/sivi-ai-sivi. I'd be happy to assist.

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