Q: Good morning, Sona.
First of all, I congratulate you on your product. I recently purchased level 3 and am still experimenting with the tool. I find it very useful and frankly I think it meets the needs of many people. Having said that, I see that it still requires some tidying up and some tutorials for its use would not be bad. At my level, I see that the custom font arrangement comes in. However, the program does not give me the option to upload them. Will this be fixed soon? On the other hand, there is an aspect that, in my case, could be decisive to continue with level 3 or downgrade to 2. I consider that, when we upload our files, the fact that this is limited to less than 1 Mega is too little, as it lowers the quality of the elements. I would like to know if the size of the files we use will be increased in the future. On the other hand, I also find the branding option, with the customization of fonts and colors, to be very adequate, as well as the inclusion of the target to help with content development. However, I do not see the option to enter multiple brands, which would be necessary at least in advanced levels (2 and 3). I would like to know if this will be added in the future and if levels 2 and 3 will have access to multiple brands. If so, how many brands at each level? Another interesting aspect would be to add the possibility of downloading the creativities created in various formats, in addition to jpg. Regarding the customization of the size of the creativities, this is something that I liked pleasantly, in addition to the fact that the most common ones are clearly suggested, indicating their size and use. In this sense, I think it would be interesting to add Instagram Stories. I also think that, given the characteristics of Sivi, it would be very useful for Amazon sellers, both Kdp marketplace and otherwise. So, I suggest you could add a new option with Amazon to include in A+ Content. In this case, there are several options, such as 970x600, 970x300, 300x300, 220x220, 135x135 and 150x300 images, which are the most common. I understand that this is a product that has only been on the market for a short time, that it is very innovative and that they are still in the early stages. Anyway, I can already say that I have been testing it and I have noticed the multiple options and versatility it offers, so my intention is to use it regularly in the future.

Sona90390
May 14, 2024A: Hello Sandrita, thank you for your wishes and I truly appreciate your insightful suggestions and feedback!
Pleas find below the answers to your questions:
1. Currently, custom font upload is a manual process. Our team can assist you with that, can you send the details to support@sivi.ai or sona@sivi.ai? However, we are actively working on automating this process, and you can expect to see an option on the UI for automatic uploads by mid December.
2. The file size limit is to manage storage, but I understand the need for flexibility. I will discuss with the team and get it increased to 5MB for Tier 3. Hope that works!
3. Brand kit is per workspace. Multiple brands would mean multiple workspaces for us. The hierarchy is workspace -> Ideas -> Designs. While it doesn't currently support multiple brand kits within the same workspace, you can modify colors and typography at the idea or design level. You can do it using styles in the content editor. Additionally, you can create new designs within an idea, with content and styles being copied and allowing for modifications. The idea page can be accessed through the ellipses in the listing or on the generation page. I will share an article or a help video for this soon.
4. Certainly, we have added Instagram Story. We will soon add A+ content dimensions. At present, carousels are not there.
You are correct, we opened up for general access in June 2023 after four years of private beta. We are continually enhancing our model capabilities to generate relevant, stunning, and unique outcomes for our users. Our DGDS Version 1.6 was released five days ago on Nov 17th, and we are gearing up to launch our 2.0 within the next three months.

Verified purchaser
Thank you very much, Sona for your quick response. Regarding source loading, I don't mind waiting until mid-December. I understand that Sivi is a very new tool and you are still implementing changes that will significantly improve it more and more. Increasing the file limit is a big issue for me and I'm sure for many others as well. I think the option to increase the file size to 5 Mg is great! In this case, I will certainly keep the level 3. Regarding the branding kit, it's good what you say, as the options are there. I will watch the video when you upload it. I just saw that you have already uploaded the Instagram Stories option. It's great. It will be great too when you add the A+ Content options. Thank you very much and congratulations for the tool. It is very useful and innovative, the designs it generates are of quality and the customization and modification options will conquer many sumolings.
I appreciate your understanding, Sandrita. After discussing your suggestions with my team, we're enthusiastic about the possibility of prioritizing some of them in our roadmap. Could we schedule a brief call to delve into the specific use cases in more detail? Please feel free to pick a suitable time from my calendar, or suggest a time that works best for you. I'm really looking forward to our conversation.
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