Q: Why can I no longer access the platform?
Could someone explain to me why it's not possible to login has this software been discontinued?
Zain_SkimmingAI
Jul 3, 2026A: Hi, thanks for flagging this ā and sorry for the worry. Skimming AI has absolutely not been discontinued. The platform is fully live, in active development, and used by thousands of people every day. We recently shipped a major redesign along with restored credits, API keys for every plan, and a new Team feature.
Login issues like this are usually one of a few quick fixes:
1. Make sure you're signing in at skimming.ai/signin with the same method you originally used (Google sign-in vs. email/password ā mixing them up is the most common cause)
2. Try clearing your browser cache or using an incognito window ā our redesign changed the app, and old cached files can interfere
3. If you used email/password, try a password reset
If none of that works, we want to look at your account directly join our Discord support channel https://discord.com/invite/BSjWBD2nre, and we'll get you back in quickly.
Sorry again for the friction ā we'll make sure you're up and running.