Q: youtube and podcast summaries don't work
Hi, I have tested some things on your site skimming.ai before deciding to buy. Pdf summary works, but youtube summary and also podcast summary do not work. I always get the message “internal server error”, even though the link corresponds exactly to the structure specified in the input window. What could be the reason for this?
Please answer quickly, as the deal ends tomorrow! Thank you!
Zain_SkimmingAI
May 10, 2025A: Thank you for reaching out! Could you please let me know when you tested it and how? I can assure you that the YouTube and Podcast summary features are fully functional. However, if you faced any issues, it could be due to a temporary glitch or an incorrect format.
If you still encounter this, I encourage you to join our Discord community,
https://discord.com/invite/BSjWBD2nre
where we are very active and prioritize resolving user issues swiftly. You’ll find direct support from our team and other users who can share their experiences.
Looking forward to helping you out!
sweishaupt
Verified purchaser
I tested it 15 minutes ago with Safari and just now with Firefox. Before that I copied the link of the youtube video. See screenshot for the result (you can also see what the link looks like there).
Verified purchaser
sorry, i forgot the screenshot - here it is
/Users/sabineweishaupt/Desktop/Bildschirmfoto 2025-05-10 um 17.32.37.png
Verified purchaser
sorry, it looks like sharing a screenshot ist not possible. Here is the tested link: https://www.youtube.com/watch?v=SxTbkpJe82E
I just tried and it works. Where are you testing it?