good product but bugs and can't get support - discord invite is invalid
Don't use Discord for support, please. Leave customer a chance to connect with you. When I press "live support" I hit "Invitation invalid" on discord followed by a bunch of other discord errors.
After the last update I can't upload file due to an error so I got stuck with the tool. If not fixed quickly I'll have to back out from the deal because without uploading files it seems useless to me.
Zain_SkimmingAI
Jul 24, 2025Hi,
Thank you very much for sharing your feedback, and I'm truly sorry for the inconvenience you've experienced. I completely understand your frustration, especially regarding the issues with uploading files and connecting through Discord.
It appears that the Discord invitation link you used may have expired or encountered an issue. Our Discord community is very active, and we pride ourselves on having one of the fastest response times in our industry. Please try this updated link to join us directly:
https://discord.com/invite/BSjWBD2nre
Additionally, we're committed to resolving your file upload issue urgently. Could you please provide a bit more detail on the specific error message or steps leading up to it? This will greatly help our technical team to quickly pinpoint and resolve the issue.
We're here to assist you promptly, and your satisfaction is important to us. Looking forward to resolving this swiftly for you.
Thank you for your patience and understanding.