Slice Knowledge

Product details
WesH
WesHPLUS

Verified purchaser

Deals bought: 1227Member since: Feb 2012
4 stars
4 stars
Nov 3, 2023

Good Concept - Half Baked - Zero Instruction

I feel as if this is a half-baked product. There is nothing to explain how to use the program which I find VERY frustrating for a "teaching" platform.

Example 1: There is a logo at the bottom of the opening screen that I spent an hour on trying to figure out how to remove it. This is not my first rodeo... BUT for a teaching platform to not have any tutorials on how to use this - step by step - it's defeating the purpose of "saving me time" to create instructions for how to do something.

Example 2: Some of the chapter headings have the wrong background color. Nowhere does it explain how to change or adjust this setting. I am not willing to spend another hour trying to figure out the secret combination of the buttons to get where I need to be to fix it.

I do not mind being an early adopter but please give me something to work with of a knowledge base or an example course build out where you show me how to change/adjust all elements.

The 41-minute webinar listed above does not show these elements being adjusted and the onboarding course teaches me nothing about how to use the platform. So far, I'm over 2 hours into learning this and 86 credits lighter and have pure crap to show for the efforts.

Like the concept BUT Not Impressed (so far...) 100% disappointed by the lack of tutorials/training.

Founder Team
Katchal

Katchal

May 9, 2024

So sorry you're having trouble. We'd be happy to schedule a one on one session to help you get up and running with the application. We've just published a new set of how-to videos on our YouTube channel and more are coming soon. https://www.youtube.com/@sliceknowledge/videos Also, we have live demos/help sessions every Wednesday at 2:00pm Eastern. https://calendly.com/kathchalmers/slicedemo

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