Smart Clerk

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Q: Pay to archive closed accounts, free up a slot

There's quite a lot of pushback in these questions about the fact that a closed account permanently takes up a slot. You say it "consumes resources" Erinc, but there's no equivalence between the resources a closed, never-to-be-used-again account and an actively operated account use. We change card providers every couple of years and I wouldn't want to buy a product that basically eats itself to death with a few minor administrative changes. The answer here is pretty obvious. Allow people to pay to archive closed accounts. Sure, by all means make them wait a bit before they can re-use the slot. But this "use it once, lose it forever" is madness. You do realise how much hassle it is to open accounts these days? Nobody is going to be doing that just to game your quota system. Limit active account numbers by all means, but archive closed ones

mahnePLUSMay 15, 2025
Founder Team
Erinc_smartclerk

Erinc_smartclerk

May 15, 2025

A: Our approach is fundamentally against system abuse. You might be surprised at how common this has become recently. We have no issues with legitimate real-life events. If you contact our team, they will certainly assist you. Stolen cards and closed bank accounts are valid reasons to free up bank account slots, which do not happen every month.

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mahnemahnePLUS
Posted: May 16, 2025

Ok if you are saying then you can actually re-use slots from closed cards then I'm more inclined to give this a go because otherwise "system abuse" goes the other way too where it looks like you're creating a 'lifetime deal' that basically gets used up by a few admin changes Then pay $19 a year for another account and what after that? $19 for a closed one and another $19 for the next one?