Q: Dear Support Team, I am writing to seek assistance regarding the features of the SMS-It CRM Tire-4 plan that I recently purchased.
While using the CRM, I realized I could not access the campaign management, smart inbox, automation, lead magnet, and e-commerce features. A notification prompts me to upgrade my plan whenever I try to access these functions. However, I noticed that the Tire-4 plan includes all these functions.
I would greatly appreciate it if you could guide me on activating these features within my current plan or assist me in upgrading to the Tire-4 plan. These additional functionalities would significantly enhance my CRM experience and help me streamline my business operations.
Thank you for your attention to this matter. I look forward to your prompt response and resolution.
Best regards,
Henry_SMSiT
May 14, 2024A: Hi,
Please contact our support at support@smsit.ai with your email address to resolve the issue.
Meanwhile, SMart Inbox is available for our Appsumo LTD's, but the Smart Tools, Campaign Management, Workflow Automation, Lead Management and E-commerce features are not available in any of our Appsumo LTD's.
Thank you.