SMS-iT CRM

Use this marketing and sales CRM to generate more leads across SMS, email, and social media

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Let’s be real, everyone would be mega rich and successful if building a business was easy. (“Maybe the only job I’m cut out for is Beach.”)

But when you’ve got the right marketing tools—instead of every subscription under the sun—scaling your business isn’t such an uphill battle.

That’s why you need the all-in-one CRM that makes it possible to manage your SMS, email, and social media campaigns.

Introducing SMS-iT CRM.

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TL;DR

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Warm up more leads through social media, SMS, and email with this comprehensive CRM
Close way more deals with features like the Smart Dialer, unified inbox, appointment booking, and sales pipeline management

At-a-glance

Overview

SMS-iT CRM is a fully-automated marketing and sales CRM that helps you scale your lead generation with SMS, email, and social media.

Whether you’re sending one text or 10,000, you can use bulk texting to connect with leads across more than 30 social channels.

Manage messages from any channel, including Facebook, WhatsApp, Instagram, and LinkedIn with the Smart Inbox.

You can also connect to over eight gateways, SMPP servers, and even a SIM card to send bulk SMS campaigns at flat rates.

Smart Inbox

Manage all your messages from over 30 social channels in one Smart Inbox.

Thanks to the Smart Dialer, your team can leverage call recording and video calling to capture every critical detail on a sales call.

You can take notes during your calls in the notes section to record any relevant info, like big objections and budget discussions.

Share your call notes with team members so everyone’s on the same page, or share them with customers for reference.

Smart Dialer

Supercharge inbound and outbound calls with the feature-packed Smart Dialer.

With Smart Analytics, you get all the info you need to make data-driven decisions and improve campaign performance.

Now that you can track audience metrics and performance data, you won’t be tweaking campaigns based on a gut feeling.

Stats like average clicks, conversion rate, average session duration, and link clicks tell you exactly what’s working—and what’s not.

Smart analytics

Access smart metrics like average clicks, conversion rate, and average session duration.

Use the Sales Pipeline feature to keep track of prospects in your pipeline and nudge them into the next stage of your sales process.

You’ll be able to book appointments with warm leads and take the opportunity to convert them before they go cold.

SMS-iT CRM wants prospects to show up to calls, too! That’s why you can set up pre-meeting notifications and reminders to make sure things don’t slip through the cracks.

Calendar view

Take advantage of easy booking, intuitive calendars, and pre-call notifications to close more deals.

If you’re out here trying to balance 30 subscriptions on one budget, there’s a better way. (“We’re pinching pennies this quarter. So if you could check your couch cushions...”)

SMS-iT CRM gives you the tools to manage your entire marketing strategy in one place—from SMS to emails and sales pipeline management.

Boost your lead close rate.

Get lifetime access to SMS-iT CRM today!

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60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

Deal terms and conditions: Lifetime access to SMS-iT CRM. All future Basic Plan updates. If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates. No codes, no stacking—just choose the plan that’s right for you. You must activate your license within 60 days of purchase. Ability to upgrade between 5 license tiers while the deal is available. Ability to downgrade between 5 license tiers within 60 days of purchase. GDPR compliant. A valid phone number is required to use SMS-iT CRM. Important note: SMS-iT Cloud purchasers are not eligible to upgrade their license with this promotion. Important note: SMS-iT Decentralized has rolled into the new SMS-iT CRM (migration optional). Available for new SMS-iT CRM users and returning SMS-iT Decentralized purchasers who are looking to upgrade their license. Previous AppSumo customers who purchased SMS-iT Decentralized Tier 1 or Tier 2 can purchase and increase the limits up to Tier 5. Previous AppSumo customers who purchased who purchased SMS-iT Decentralized will be grandfathered into their old limits. Previous AppSumo customers who purchased who purchased SMS-iT Decentralized Tier 1 will receive access to Smart Inbox. 1 credit = 60 seconds of phone call, or 1 text/social message (160 chars).
SMS-iT CRM

SMS-iT CRM

Smsit.ai
FounderFounder
Henry_SMSiT
Founder/CEO/CFO
HeadquartersHeadquarters
San Francisco, CA, USA
Company sizeCompany size
51-200 employees
Verified by Persona

In addition to our internal vetting process, we use Persona, to validate each company and founder's identity. Learn more

Updates from SMS-iT CRM

Features and Comparison Chart of the Basic Plan Tied to All LTDs

Posted Jul 18, 2024

New Features Now Available in Basic Plan & Appsumo LTD Tiers!

Posted Jul 18, 2024

Product Overview Video

Posted Oct 9, 2023

Tool USP

Posted Sep 28, 2023

Development timelines

Posted Sep 25, 2023

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Questions & Reviews

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Showing 5 of 1447 questions

Q: SMS-iT CRM Featured on Google Cloud’s "What’s New" Blog!

We’re thrilled to announce that our platform has just been featured in the “What’s New” section on the official Google Cloud blog! Discover how our Agentic AI CRM+ERP is transforming sales, marketing, and management with cutting-edge innovation. Check it out now: https://cloud.google.com/blog/topics/inside-google-cloud/whats-new-google-cloud

#GoogleCloud #SMSiTCRM #Innovation #AI #ERP #CRM #SMSiT

Henry_SMSiTMar 14, 2025
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Q: Join Our Webinar on Saturday, the 15th at 9AM PST – Discover the Latest in SMS-iT CRM! 🚀

🚀 **Are you ready to experience the future of CRM?**
We’re thrilled to invite you to our exclusive webinar on **Saturday, the 15th of March, at 9AM PST**!

Join us to discover the latest updates in SMS-iT CRM, our groundbreaking **Google Cloud partnership**, and an exclusive sneak peek at our innovative **AI Agents** that are set to revolutionize customer interactions.

In this webinar, you’ll learn about:
• Powerful new features designed to supercharge your business
• How our Google Cloud partnership boosts platform performance and scalability
• Upcoming AI Agents that transform customer engagement
• A live Q&A session with our expert team to answer your questions in real time

👉 **Register now to secure your spot:** https://webinar.smsit.ai/

We can’t wait to connect with you and share these exciting developments!

Henry_SMSiTMar 12, 2025
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Q: Credits clarified...

May I know what the credits are used for? It says unlimited email sends. Will sending emails deduct from the credits?

mzkhandyPLUSFeb 28, 2025
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Founder Team
Henry_SMSiT

Henry_SMSiT

Mar 12, 2025

A: Thank you for your message.

Emails do not require credits. Credits are used for sending and receiving Text, Voice, Fax and Social media messages. They are also used for voice calling and receiving.

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Q: Official Google Cloud Partnership 🚀: Enterprise-Grade SMS-iT CRM Now Available

🚀 Big News! SMS-iT CRM is now an official Google Cloud partner ☁️—and we've leveled up! We've tackled past bugs 🐞 and transformed our platform into an enterprise-grade, scalable, and rock-solid solution ✅.

Check out SMS-iT CRM on the Google Cloud Marketplace as a testament to our new capabilities 👉 https://console.cloud.google.com/marketplace/product/smsit-public/sms-it-crm

Prefer to purchase directly? Visit us at https://smsit.ai

Experience the seamless performance your business deserves!

#GoogleCloud #SMSiTCRM #SMSiT #EnterpriseGrade #BugFree #Scalable

Henry_SMSiTMar 3, 2025
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Q: Unlock Effortless Growth: Meet Our New Woocommerce & Shopify Integrations! 🚀

Imagine a world where your customer data flows seamlessly from your favorite e-commerce platforms straight into your SMS-iT account—no manual work, no headaches, just pure growth potential. ✨

⚠️ **The Problem:**
We know that juggling customer data across platforms like Woocommerce and Shopify can be a nightmare. Manual syncing is time-consuming, error-prone, and often leads to disjointed customer insights. Every moment spent wrestling with these tasks is a moment lost on strategic growth and building genuine customer relationships.

Henry_SMSiTFeb 27, 2025
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Founder Team
Henry_SMSiT

Henry_SMSiT

Feb 27, 2025

A: 😩 **The Agitation:**
Think about how many opportunities slip away when you're bogged down by tedious data management. Inaccurate or delayed customer data not only disrupts your campaign planning but also diminishes your ability to deliver the personalized experiences your customers crave. It’s frustrating, inefficient, and ultimately, a barrier to your business's true potential.

✅ **The Solution:**
We're excited to announce our game-changing new feature: Woocommerce and Shopify integrations in SMS-iT CRM! With just a few clicks, you can now effortlessly sync your customers into SMS-iT. Simply navigate to the Integrations section in "My Organization," select Woocommerce and/or Shopify, add your API keys, and choose your desired group and optional tags. Instantly, your customers are organized in SMS-iT—ready for you to launch campaigns, drip campaigns, or automations powered by your Custom AI Persona. 💡

And that's not all—the same streamlined syncing process is now available for our Stripe integration, ensuring your entire customer data management is as smooth and efficient as possible. 🔄

Unlock a new era of effortless customer management and focus on what truly matters: growing your business and connecting with your customers on a deeper level. 🔓

Ready to experience the transformation? 👉 Log in now to your SMS-iT account and activate your integrations to see the difference!

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